Online services:
Repeat prescriptions - Please use the NHS App or SystmOnline (details below)
eConsult - please use for advice from your clinician, self-help or for administrative requests
Please note we may need to contact you to further advice or to make you an appointment.
Viewing your medical summary - Please use the NHS App or SystmOnline (details below)
Online Services are available through SystmOnline or by using the NHS App
GP online services allow you to access a range of services via your computer, mobile or tablet. Once you have signed up, you will be able to:
- book or cancel appointments online
- renew or order repeat prescriptions online
- view parts of your GP record, including information about medication, allergies, vaccinations, previous illnesses and test results
You can still contact the practice by phone or in person, this is just another option, which other patients have found is more convenient and saves them time. More information including “how to” leaflets and videos of patients and why they are using GP online services are available at www.nhs.uk/gponlineservices
How to sign-up
Patients wishing to register for the first time on SystmOnline need only to sign up for the NHS App and we will then automatically contact you to arrange your SystmOnline Access. Registering on the NHS App means there are no forms to fill in and will securely verify your identity for us.
If you are unable to download and register on the NHS App you can still register for SystmOnline. Please complete a registration form and you will need to attend the surgery in person with two forms of ID. For full details please click on the Patient Online information leaflet link below.
Patient Online information leaflet
SystmOnline - Patient Registration Form
NHS App - if you wish you can access many online services via the NHS App which can be found here . The NHS App lets you book GP appointments, order repeat prescriptions and access a range of other healthcare services. It doesn't give you access to as much as our own system (see above) but it does allow the most commonly used things. You can get access to this without coming into the surgery you will need to photograph some ID for the app but it leads you through.
Whilst we are busy giving out our system details, there are lots of them to get through, we also appreciate that it is difficult for people to come in. This is a good alternative if you prefer apps to browsers and need online access quickly.