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Government Guidance from 19th July



Whilst government guidance changes on the 19th July in respect to the wearing of masks we will continue to ask that they be worn when attending the practice.
As a health care provider we have worked tirelessly over the past 15 months to create a safe environment within which staff can work and you can attend. Whilst the number of positive cases continues to rise we believe it appropriate to continue with our current arrangements.


You will be asked the COVID related questions, asked to wear a mask and you will be socially distanced in the waiting room.


Please note that we are still open from 8am until 630pm.  We are still operating on a telephone triage basis initially, however, if you need to be seen face to face then the clinician will book you in. Please respect the job that the receptionists are doing, they are working to protocols set out by the partners in order to keep this practice operating as efficiently as possible.


We hope you understand the reason for us continuing to work in this manner: the situation will be reviewed regularly and changes made where appropriate. Our key focus is keeping the staff and community as safe as possible, thank you for your understanding and continued support.


Take care of yourselves 

Healthwatch - Have you used the NHS 111 Service in the last 3 months?? 

We wanted to let you know about some of our current engagement work and to ask if you could help spread the word and share this information via your channels i.e. social media, newsletters, groups etc.

 

Up to the end of May 2021 we want to speak to Wigan Borough residents about their experience of using the NHS 111 service online or by telephone.  This is a joint piece of work between the local NHS and Healthwatch Wigan and Leigh.

 

We want to gather some positive experiences of using the service to encourage more people to think NHS 111 first and to help promote the service and how it can help when you need urgent help but aren’t sure what to do.

 

As well as gathering positive experiences we also want to hear if you think anything could have been better so we can work to make any improvements or help people to access the help they need.

 

Who should get involved?

We want to hear from any residents who live in Wigan Borough and have used the NHS 111 service online (by visiting 111.nhs.uk) or by calling 111. This can also be if you used NHS 111 on behalf of a child or someone you care for.

 

How to get involved?

We have set up a simple form online. Click here to complete

If you would prefer to speak to someone about your experience, please don’t hesitate to get in touch with our Communication and Engagement Team by emailing shapeyournhs@wiganboroughccg.co.uk or by calling 01924 482711.

 

We understand a lot of sessions are being held online at the moment and we are happy to link in with these.  If you would like us to come and speak to service users about the NHS 111 service and gather some feedback, please don’t hesitate to get in touch.

High Street Medical Centre has a Facebook page!! 

Please like our page on Facebook for information and updates on our surgery.

Click on the link to access AskmyGP - https://my.askmygp.uk/?c=P92012

From 21st May 2020 the easiest and fastest way to get any kind of help is with askmyGP.  It saves us time too, so please help us to help you.

  • Available 24/7 - we respond in working hours, 8am to 6pm Monday to Friday

  • We can usually get back to you within the hour, and will see you same day if needed.

  • All our registered patients are welcome, parents and carers on behalf of patients too.

  • You can name a GP if you wish (so long as they are working today)

  • You may prefer a message, telephone, video or face to face response

  • You can sign up now, with no paperwork

Appointments can be booked through askmygp. 

Emergency appointments are offered where someone is thought to have become acutely unwell and cannot wait for review until the following day. These appointments with be with the duty clinician. Please request these only where such rules apply as they have a knock-on effect on surgeries and can lead to delay for other patients who have booked appointments in advance.

Telephone Advice can be requested through askmygp.

Accessible Information

Welcome to High Street Medical Centre Golborne.

With patient’s needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

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