Welcome to Darley Dale Surgery

The Darley Dale Medical Centre, incorporating our surgeries at Darley Dale, Winster and Youlgreave are pleased to welcome you to our website. We are confident that it will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.

Coronavirus Vaccine Numbers & Key Messages

Lockdown Restrictions Lifting

Despite lockdown restrictions lifting in the community from 19 July, measures will remain unchanged in healthcare settings, including your GP practice. Please continue to help us to help you by wearing a face covering when entering our buildings, washing your hands using the facilities provided and maintaining social distancing.

Restrictions remain and inside all our premises and you still need to wear a mask, wash your hands and follow social distancing. Our practice has put in place comprehensive measures for staff and patients for the wearing of face masks and face coverings whilst at our surgery. All patients and visitors should continue to wear a face covering on entrance to our buildings and throughout the duration of their visit.

The face coverings can be a scarf, homemade face mask or one that has been purchased. The measures continue to be an important part, alongside social distancing, of reducing the spread of Covid-19 and to keep our patients and communities safe.

We do understand that it can be frustrating, but we do know that when patients come to see us they are often sick and vulnerable, so we feel it would be wrong to not take these small precautions that can protect people.

COVID Vaccine Numbers (1st Dose)

COVID Vaccination Plan:

Astra Zenica 2nd Dose Vaccination Plan:

• Clinic dates have been scheduled from April - June 21
• Appointment invitations will be sent via AccuRx
• AccuRx system: SMS messages to patients with a link to book 2nd COVID vaccination appointment
• Patients who are unable to receive SMS messages will be contacted by telephone to book their 2nd COVID vaccination appointment
• Patients will being contacted within 8-12 weeks of their 1st COVID vaccination
• Appointment booking is currently in progress
• The Practice expects for all eligible patients to have been contacted to book their 2nd COVID vaccination appointment by the end of April
  

Pfizer 2nd Dose Vaccination Plan:

• The next Pfizer clinic date at Newholme Hospital in Bakewell will take place w.c. 17 May 21
• The Practice is pending details of clinic date, staffing and appointment booking
• As soon as the Practice is provided with this information we will contact patients eligble patients to book their 2nd Pfizer COVID vaccination appointment

Housebound Patients COVID Vaccination Plan:

• Most housebound patients will have now received both their 1st & 2nd COVID vaccination
• Housebound patients fluctuate frequently
• The Practice plans to review our reporting again prior to the end of April 21
• Any outstanding patients will be vaccinated during w.c. 3 May 21
• We will contact any patients in advance of our visit

Care Home Patients COVID Vaccination Plan:

• Most Care Home patients will have now received both their 1st & 2nd COVID vaccination
• Care Home patients fluctuate frequently
• The Practice plans to review our reporting again prior to the end of April 21
• Any outstanding patients will be vaccinated during w.c. 3 May 21
• We will contact Care Homes in advance of our visit

Co-habitants/Carers of Immunosuppressed Patients Plan:

• The Practice will be in contact by telephone with patients who are known to be either a co-habitant or carer of an immunosuppressed patient w.c. 19 April 21
• 1st or 2nd COVID vaccination appointments will be offered in our next available clinic date

Outstanding 1st Dose COVID Vaccinations:

• All patients in cohorts 1-5 should have either received or been invited for their 1st COVID vaccination
• If you eligible, have not received your 1st COVID vaccination and are available to book your vaccination appointment, please contact the Practice on 01629 733205
• The Practice will book eligible patients into the next available COVID vaccination clinic

Cohort 10 >:

• The Practice is awaiting guidance from NHSE on the vaccination plan for patients in cohorts 10 >
• Cohort 10 > relates to patients under the age of 50 years old without an underlying health condition
• Once guidance has been received, the Practice will provide an appropriate update to patients

Coronavirus Key Messages:

COVID Passport Queries

From 17 May 2021, people in England who have been fully vaccinated against COVID-19 can demonstrate their vaccination status for international travel. A full course is currently two doses of any approved vaccine. Vaccine status will be available from: 

• the NHS App which you can download from app stores 
• the NHS website (from 17 May 2021)

It may take more than a week for your identity to be checked and verified so you can use these services.

If you cannot access these online services, and you have had two vaccines, you can request a paper letter from the NHS by calling 119.

Only call 119 if you had your second dose more than five working days ago. It may take seven working days for the letter to arrive.

This practice is not able to provide you with a letter that shows your COVID-19 vaccination status.

When you're planning your travel, check the latest information on demonstrating your COVID-19 status when travelling abroad on the gov.uk website.

Make sure there is time to get  proof of your vaccination status before you leave.

GP pressure

General practice is under a huge amount of pressure at this time, you can find the answers to all common vaccine queries here. Your practice is unable to address vaccine queries at this time, because the volume of queries is stopping sick people being able to contact for medical care. Please wait to be contacted.

When will I get my vaccination? 

Thank you for your enquiry about when you will be offered a Covid-19 vaccination. The vaccination programme is being rolled out in a phased way, using age and clinical vulnerability as the main criteria for who is offered vaccinations.

Age

To find out if you are eligible for a vaccination based on your age, visit the JUCD website.

• If you are eligible by age, you can book using the National Booking System.

Clinical vulnerability

The Government’s Joint Committee on Vaccination and Immunisation (JCVI) has set out guidance on which groups should be offered vaccinations as a priority based on their clinical vulnerability. The main groups are:

• People who are “extremely clinically vulnerable”
• You can read the Government definition of this here.
• People in this group can book an appointment using the National Booking System.
• People who are “at risk” of becoming seriously ill from Covid-19.
• You can read the official list of “at risk” conditions here.
• This includes unpaid carers.
• GP practices are approaching “at risk” people and offering appointments, so please be patient if you haven’t been contacted yet.

Vaccine supply

Vaccine supply fluctuations sometimes limit the number of appointments available at different vaccination venues. This can be frustrating, but is beyond the control of GP staff or the vaccination teams, who do their best to ensure this does not affect patients’ booked appointments. Please be patient and, if you have an appointment, attend it unless you are contacted directly.

What this means for you

If you are eligible by BOTH age and because you are “at risk”, but not yet been offered an appointment at a GP-led site, you may choose to book an appointment using the National Booking System. If you prefer to have your vaccine with your local team please be patient they will call you when they have received vaccine for you.

You may see people younger than you receiving their vaccination. This may be for a number of reasons:

• They may be a frontline health or social care worker.
• They may be considered “at risk” or “extremely clinically vulnerable”.
• They may be a paid or unpaid carer.

People who are “at risk” may not appear seriously ill, but many conditions, such as diabetes and chronic diseases of the heart, liver and kidney, are not always obvious and do put people at risk.

Staff at all the vaccination sites are working as hard as they can to carry out vaccinations as quickly as they can, and the main limiting factor is vaccine supply.

You will receive a vaccination as soon as it is appropriate and possible, and we realise the importance of doing this quickly. Please be patient and use the booking routes available to you.

How are GP practices doing with vaccinations?

NHS England statistics show the Joined Up Care Derbyshire continues to perform well compared with other systems across the Midlands the rest of England. Despite continuing challenges around vaccine supply, the vaccination teams in Derbyshire are achieving their targets. You can see the latest vaccination statistics on the NHS England website.

Front Line Health Care Workers:

We need to capture details of front line Health Care Workers such as Dentists, Pharmacists, Physio’s and Care Workers.

If you are a front line Health Care Worker, please update the Practice with your job role via:

• Engage Consult - from the Practice website homepage
• Email:
  • Darley Dale: admin.darleydale@nhs.net
  • Winster: admin.winster@nhs.net
  • Youlgreave: admin.youlgreave@nhs.net
• Please do not telephone the Practice with this information as the phone lines need to be kept available for clinically vulnerable patients to reach us.

This information will be provided to the appropriate teams (NHSE) who will contact you to book your appointment with you directly.

If you are a front line worker but not a Health Care Worker you do not meet the current Government criteria to receive a COVID vaccination at this time and further information will be provided once guidance has been received.

Take care & stay safe

Credas Medical

You can contact the Practice in the following ways:

Telephone:

- Darley Dale 01629 733205

- Winster: 01629 650207

- Youlgreave: 01629 636207

- Please be aware that the demand to reach us by telephone has significantly increased during the pandemic, every call is important to us and we aim to answer all call as soon as possible.

Engage Consult Online Consultation Services:

- From the homepage on our website you can click on the Engage Consult image and once registered for the service you can complete either a clinical triage or submit an administration query to us - please see our website for more information about this service.

Email:

- Darley Dale - admin.darleydale@nhs.net

- Winster - admin.winster@nhs.net

- Youlgreave - admin.youlgreave@nhs.net

We ask our patients only to attend the Practice if you have a face to face appointment with a GP or Nurse.  This will continue to ensure the safety of both our staff & patients.

GP Appointments:

- GP appointments can be requested by using the Engage Consult Online triaging service or by telephone via the Reception Team

- GP appointments are initially scheduled as a telephone consultation and if a face to face appointment is required the GP will arrange this with you.

Nursing Team Appointments:

- Nursing appointments can be requested by telephone via the Reception Team as both telephone or face to face as appropriate.

Arriving for a Face to Face Appointments:

- Please access the Practice from the rear entrance at Darley Dale and the front entrance at Winster & Youlgreave and use the intercom to speak to the Reception Team about your visit.

- The Receptionist will provide you with access to the building and you will be able to wait in our socially distanced waiting room whilst wearing a face covering.

Attendance at the Practice:

- During your attendance at the Practice it is important that you follow the Government COVID safety guidelines of socially distancing of 2 metres and wear a face covering.

- Our Clinical staff will be wearing appropriate PPE during your consultation.

Prescriptions:

- Please continue to contact The Medicines Order Line on 01246 588 860 who are open 8am until 4pm, Monday to Friday.

Administrative Queries:

- Please refrain from attending the Practice to deal with administrative queries. 

- For both the safety of staff and patients it is advisable to contact the Practice by telephone, Engage Consult or email for this purpose.

We ask for your understanding at this difficult time - Our staff have been and continue to be affected both directly and indirectly by COVID due to illness, demand, workloads, staff absence & isolation and are still working extremely hard to keep all our services running for you.

GP Extract of Data

The current NHS Digital (NHSD) extract of GP data for Research purposes (known as the GPDPR) has been delayed due to NHSD wishing to review the way in which this data will be collected, to conduct more public involvement and information about the plans and change the way in which patients can opt out of the extract of their GP data.

 Currently the only way to opt out is to complete a Type 1 opt out form and return this to the practice by the 1^st September.  However, this extract will not be taken until the NHSD have changed the way it will take the data and respect the patient’s choice for using their data.  NHSD are introducing the following changes to the opt out process which will mean that patients will be able to change their opt-out status at any time::-

• Patients do not need to register a Type 1 opt-out by 1st September to ensure their GP data will not be uploaded. 

• NHS Digital will create the technical means to allow GP data that has previously been uploaded to the system via the GPDPR collection to be deleted when someone registers a Type 1 opt-out. 

• The plan to retire Type 1 opt-outs will be deferred for at least 12 months while we get the new arrangements up and running and will not be implemented without consultation with the RCGP, the BMA and the National Data Guardian. 

This means that you can opt out at any time in the future and NHSD will delete data that they already have taken for research purposes, the deadline of the 01/09/2020 has been delayed until a new system of opt out is developed.  Hopefully, this will be a simple centralised approach via the NHS app or NHS website to avoid paper form and administration work for your GP.

We will update you when we know more about the NHSD plans to change how you can control who has access to your data.

Have your say on the way your local GP services are working

Around 2.4 million people, aged 16 and over, who are registered with a GP practice in England will receive an invitation to take part in Europe’s biggest patient experience survey in early January. GP practices have had to make changes in response to the COVID-19 pandemic, so it is more important than ever that we hear about the experiences of using local GP and primary healthcare services.

The invitations go out mostly by letter to a sample of people from each of the more than 6,500 GP practices in England.  The survey team at NHS England and NHS Improvement will follow this up with a text message reminder (where a mobile number is recorded) alongside further paper questionnaires to encourage as high a response rate as possible.

Please do take the time to take part in the survey.  It provides vital information to the NHS to identify what’s working well and what can be improved. It helps to identify inequalities in experience too, as the results can be analysed across different protected characteristics.

If you want to check out how your practice faired in last year’s survey, take a look at the survey website: https://gp-patient.co.uk/practices-search