Appointments
Consultations are by appointment only and can be arranged by telephoning our direct line or in person at reception.
Please arrive on time - we reserve the right not to see late arrivals.
Emergencies
We provide emergency appointments which are available on the same day however these are initially triaged by our Advanced Nurse Practitioner. These appointments are reserved for urgent problems that cannot wait for a routine appointment. Due to these appointments being available at short notice it is not always possible for you to see your regular GP and in most cases you will be seen by the Advanced Nurse Practitioner where appropriate.
During normal working hours, if there is an emergency that cannot wait for an appointment please notify our reception staff who will contact the on-call doctor.
Practice Nurses
In a number of cases it might be worth considering an appointment with a practice nurse rather than a doctor. Practice nurses are qualified to deal with many conditions and you may be seen more quickly.
Interpreter Service
If English is not your first language and you require an interpreter please inform reception at the time of booking.
Telephone Calls
Our telephones are almost always in continual use particularly during consultation hours which may result in delays in your call being answered, We would be grateful if calls could be kept brief and restricted to essential enquiries.
Cancellations
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.