The Bush Doctors
Tel: 020 8749 1882

Noticeboard

FLU CAMPAIGN: 

SATURDAYS WALK-IN CLINICS ( WALK IN BETWEEN THESE TIMES TO GET YOUR FREE FLU VACCINATION - ELIGIBLE PATIENTS ONLY )  

1ST OCTOBER 9AM - 10.30AM

15TH OCTOBER 9AM - 10.30AM

29TH OCTOBER 9AM - 10.30 AM 

CHANGES TO APPOINTMENTS

PLEASE BE AWARE THAT FROM 1ST SEPTEMBER 2016, PATIENTS WILL NOT BEEN SEEN IF THEY ARE MORE THAN 10 MINUTES LATE FOR THEIR APPOINTMENT.

At their last meeting our Patient Participation Group raised the problem of clinics running late.

In an effort to help with this, as of 1st September 2016, patients who arrive later than 10 minutes for their appointment with a GP, Nurse or HCA will not be seen and will have to book a further appointment.

Currently patients arriving up to 20minutes late for their appointment are still being seen, however this greatly impacts the running time of the clinics and patients who have arrive on time for their appointments.

We are hopeful that this will improve the waiting times to be seen. If you have any further suggestions, or would like to join our Patient Participation Group, please let us know.

PATIENT PARTICIPATION GROUP

OUR NEXT PATIENT PARTICIPATION GROUP MEETING IS ON TUESDAY 25th OCTOBER BETWEEN 6:00PM - 7:00PM

Let us hear about your experiences, views and ideas for making services better.

 

The Practice is looking for people from all ages and backgrounds who are enthusiastic about influencing and improving the way that local healthcare is delivered.

 

PATIENT ONLINE SERVICES

The Bush Doctors are pleased to announce that you can now book appointments, request repeat medication, see your summary care record and see your detailed coded medical record on line. Please click on the 'Patient Online Services' link for further information and the application form for access to online services.

YOUR RECORDS

Important changes to how data from your records will be used to shape healthcare will be rolled out this year. Please see link "Your records" for further information.

The Summary Care Record

Patient/Carer Factsheet

Your Medical Records –

Your Decision

What is happening?

A new Central NHS Computer System is coming to this area soon, called the Summary Care Record (SCR). The Summary Care Record is meant to help emergency doctors and nurses help you when you contact them when the surgery is closed. Initially, it will contain just your medications and allergies. Later on as the central NHS computer system develops, (known as the ‘Summary Care Record’ – SCR), other staff who work in the NHS will be able to access it along with information from hospitals, out of hours services, and specialists letters that may be added as well.

Your information will be extracted from practices such as ours and held on central NHS databases. As with all new systems there are pros and cons to think about. When you speak to an emergency doctor you might overlook something that is important and if they have access to your medical record it might avoid mistakes or problems, although even then, you should be asked to give your consent each time a member of NHS Staff wishes to access your record, unless you are medically unable to do so.

On the other hand, you may have strong views about sharing your personal information and wish to keep your information at the level of this practice.

Connecting for Health (CfH), the government agency responsible for the Summary Care Record have agreed with doctors’ leaders that new patients registering with this practice should be able to decide whether or not their information is uploaded to the Central NHS Computer System. For existing patients it is different in that it is assumed you that want your record uploaded to the Central NHS Computer System unless you actively opt out.

To help us to follow your choice, we would like you to complete the form at the end of this message,

What are my options?

1) I do want to have a Summary Care Record, I am happy for my records to be sent to it

2) I do not want a Summary Care Record, I am not happy for my records to be sent to it

3) I don’t know whether I want a Summary Care Record, I will decide later

What happens next?

If you choose option 1) we will set our system to create a SCR for you

 If you choose option 2) we will set our system to not create a SCR for you (you will be able to have one created at a later date if you wish)

If you choose option 3) we will also set our system to not create a SCR for you. You will be able to have one created at a later date

These three options give you complete control over what happens to your records.

Remember, you can change a previous decision but it is important to remember that if you have a Summary Care Record and it has ever been viewed, then thereafter, whilst you can stop any further information being added to it, you will not be able to have the previous data deleted. However, CfH does state that the record will be hidden and not able to be viewed by anyone looking after you.

Where can I get more information?

Information from alternative sources can be found online. Official Information from Connecting for Health, the government agency that is responsible for the Summary Care Record, is being posted to you by your local Primary Care Trust during the next few weeks. It can also be found at: www.nhscarerecords.nhs.uk/summary; www.tiny.cc/optout383 as well as via their telephone helpline which also has access to translation services on 0845 603 8510.

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‘Opt in/Opt out’ Form

Please tick one of the options below, complete your personal details, sign, date and hand to reception

1) I do want to have a Summary Care Record, I am happy for my records to be sent to it

2) I do not want a Summary Care Record, I am not happy for my records to be sent to it

3) I don’t know whether I want a Summary Care Record, I will decide later

Surname

Forename(s)

Date of birth

Address

Postcode

Patient/parent/guardian/carer signature

Date



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