General information on the GP Patient Survey

What is the GP Patient Survey?

The GP Patient Survey (GPPS) is part of the Government's commitment to make the NHS more responsive to patients' needs. The survey asks patients about a range of issues, such as how easy or difficult it is for patients to make an appointment at their surgery, satisfaction with opening hours, and the quality of care received from their GP and Practice Nurses.

Why do we have The GP Patient Survey?

The results of the survey will be used to allow PCTs to reward Practices that are delivering a high standard of access to their patients. This information is also available to help other patients choose which practice to register with.

The Department of Health has set some standards for how easy it should be for people to book an appointment with their Doctor. The survey measures how well GP surgeries are meeting these standards and therefore helping surgeries and ICBs understand where improvements are needed.

How is it measured?

The GP Patient Survey is an independent survey run by Ipsos on behalf of NHS England.  The survey is sent out to over two million people across the UK.  The results show how people feel about their GP practice.  

Where can I view the most recent results of the GPPS?

To view the most recent results and reports of the GPPS from the survey, please click the following link:

Patient Experience (gp-patient.co.uk)

For further information on the GP Patient Survey please click the following link: