Repeat Prescriptions

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Patients on long-term medication can order repeat prescriptions in a number of ways:

  • Online - follow the link. First-time users will need to complete a simple registration.
  • NHS App - Prescriptions can be ordered via the app - you may need to ask at reception to register.  Read more about the app here:  The NHS App and your NHS Account
  • By hand - drop your computer printed repeat form into reception with the required items clearly marked.
  • By post - send it to us however the practice uses the electronic prescription service and therefore your prescription will be sent electronically to your nominated pharmacy.
  • By email: withnellhealthcentre@nhs.net 
  • By telephone this service is for vulnerable patients and will need to be agreed prior to ordering

    Please allow the Prescribing Clerks the time needed to safely and efficiently work through the large volume of medication requests and queries from patients, hospitals and other Health Care Provider

  • Unfortunately we are no longer able to accept requests via fax.

Please allow 2 full working days for your prescription to be processed.

ie; prescriptions left on a Monday will not be ready for collection at the surgery until Wednesday after 4:00 pm.

 Please help us by giving us enough time to deal with your prescription. If we do not get the required notice for your repeat prescription, we may not be able to issue it in time before your medication runs out

NHS App

Electronic Repeat Dispensing


If you are on regular medications that do not change often the GP will place these on repeat dispensing.

Electronic repeat dispensing is a process that allows a patient to obtain repeated supplies of their medication or appliances without the need for the prescriber to hand sign authorised repeat prescriptions each time. This allows the GP to authorise and issue a batch of repeat prescriptions until the patient needs to be reviewed. The prescriptions are then available for dispensing at the specified interval by the patient’s nominated pharmacy for 6 months at a time. Please ask Prescription Team for further details.

HOSPITAL MEDICATIONS

We are unable to process hospital medication changes until the official letter from the hospital has been received, clearly identifying the changes required.  This can take up to 14 days. 

If the changes or introduction of medication is deemed urgent by the hospital, the hospital must provide the medication through their own pharmacy.

The hospital is required to supply patients with medication following discharge from inpatient or day case care. Medication must be supplied by the hospital for a minimum of seven days. 

IMPORTANT CHANGES : -

We will only accept medication requests from you or your carer (apart from in exceptional circumstances by arrangement). 

 

Why is this happening? 

 

It is important that you only order the medication that you currently require. Medicines that are not taken and are therefore wasted cost the NHS approximately £300 million every year. Locally, across Chorley and South Ribble and Greater Preston CCGs up to £6 million could be saved by reducing medicines waste.

 
 

Please allow 48 hours (not including weekends and Bank Holidays) for repeat prescriptions. 

Electronic Prescribing Service

The Electronic Prescription Service enables our prescribers - such as GPs and practice nurses - to send prescriptions electronically to a pharmacy of your choice. This makes the prescribing and dispensing process more efficient and convenient for you.

  • If you collect repeat prescriptions you will not have to visit our practice just to pick up your paper prescription. Instead, your GP will send the prescription electronically to the place you choose, saving you time.
  • The prescription is an electronic message so there is no paper prescription to lose.
  • You will have more choice about where to get your medicines from because they can be collected from a pharmacy near to where you live, work or shop.
  • If the prescription needs to be cancelled the GP can electronically cancel and issue a new prescription without you having to return to the practice – saving you extra trips.
  • You may not have to wait as long at the pharmacy as your repeat prescriptions can be made ready before you arrive.

Please contact your preferred pharmacy to sign up to EPS.

PLEASE NOTE THAT IT IS YOUR RESPONSIBILITY TO CONTACT THE PHARMACY YOU HAVE SELECTED AND ASK THEM TO COLLECT YOUR PRESCRIPTION FROM THE SURGERY

 

Medication Reviews

Patients on repeat medication will be asked to see a doctor, nurse practitioner or pharmacist at least once a year to review these regular medications and notification should appear on your repeat slip.

Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

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