When We Are Closed Call 111

You should use the NHS 111 service if you urgently need medical help or advice but it's not a life threatening situation.

For less urgent health needs, contact Ratby Surgery or you local pharmacist in the usual way.

 Please refer to our opening times section of the web-site

Call 111 if:

• you need medical help fast but it's not a 999 emergency
• you think you need to go to A & E or need another NHS urgent care service
• you need health information or reassurance about what to do next

If a health professional has given you a specific phone number to call when you are concerned about your condition, continue to use that number.

For immediate, life threatening emergencies, continue to call 999

Walk-in Centres

For medical treatment available 24 hours a day, 7 days a week without an appointment:

• Loughborough Urgent Care Centre, Hospital Way, Loughborough, LE11 5JY. Tel: 01509 611600
• Urgent Care Centre – Leicester Royal Infirmary, Infirmary Square, Leicester LE1 5WW. Tel: 0300 303 1573.

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pain and / or shortness of breath constitute an emergency.