Ratby Medical Centre development
Ratby Surgery becomes Ratby Medical Centre
Until THURSDAY 1pm 16th November we will be in our old building (Ratby Surgery, 122-124 Station Road, Leicestershire, LE6 0JP). We are CLOSED for the remainder of Thursday for the move but medical care is available by contacting the surgery
From FRIDAY 17th November we will be in the new Ratby Medical Centre - 1A Desford Road, Ratby, Leicestershire, LE6 0LE
We will be holding a formal opening event 2-4pm Saturday 18th November for anyone wishing to look around
We are accepting online registrations by clicking here or please see our how to register page for more information.
Above National and CCG Average in all areas in 2023 Patient Survey
Ratby Surgery would again like to thank everyone who filled in this years patient survey. You rated us above the national and local average in all areas for the 5th year in a row.
Please click here to see the results and to compare us to other practices in the area.
Online access to your GP Surgery has changed
Please look at our online services tab or click here to access medical advice from the NHS website, or from the Surgery team.
CQC Inspection Report November 2019 Now Published
Please see our CQC page for our recent CQC inspection report that has now been published
NHS Hearing Aid re-placement batteries
Ratby Surgery can now supply patients/local residents with re-placement NHS Hearing Aid Batteries. Remember to bring your Yellow Card with you.
Physiotherapy self referral service now available
Patients are now able to refer themselves to a physiotherapist for joint and muscular problems at the University Hospitals of Leicester sites, including Glenfield Hospital. Please pick up the forms from reception if you feel you need you need this service.
Let's Talk Wellbeing Self Referral
The service provides psychological assessment and treatment (talking therapies) for common mental health problems, which 1 in 4 of us will suffer with at some stage in our lives. This includes depression, anxiety, panic, phobias, obsessive compulsive disorder (OCD), trauma and stress.
Patients can call to refer on 01509 561100 or refer online at www.letstalkwellbeing.co.uk or email us the attached form to LetsTalklcr@nottshc.nhs.uk
24 hour NHS phone support for all urgent mental health needs
0116 295 3060
Leicestershire Partnership NHS Trust has launched a dedicated phone line* so that people of all ages in Leicester, Leicestershire and Rutland can access urgent NHS mental health support directly.
Disabled access improvements
Ratby Surgery have now invested in a ramp to aid patients who use mobility scooters to access the practice. Should you wish to use it, please let reception know when you book your appointment so that we can prepare the ramp for you as it is not a permanent structure.
Enhanced Access appointments
We are increasing the number of appointments available for you to speak to a health care professional in the evenings or at weekends in Hinckley and Bosworth for those that struggle to access the surgery between 8am to 6.30pm.
Depending on your individual circumstances and symptoms, you can request or we may offer you an ‘enhanced access’ appointment with a health care professional at Centre Surgery, Hinckley, or Newbold Verdon Medical Practice in Newbold Verdon.
If you would like to know more please speak to a member of practice staff.
Closed for Training dates, see opening times