For patients who require assistance with language translation during a consultation with one of Birchdale Road Medical Centre Practice’s staff, we can organise for you a professional advocacy service so that a Health Advocate may assist you with translation during your appointment. 

The Health Advocate, where clinically appropriate will translate via a telephone translation service, between the Clinician and patient. Telephone interpreters can be booked in advance.  

This service is only available for pre-booked appointments. The advocacy service must be organised 5 working days in advance of your pre-booked appointment; please contact our reception staff who will organise this on your behalf.