IMPORTANT CHANGES FROM 1ST OCTOBER 2018 (Care navigation)
Care navigation is being implemented by the Clinical Commissioning Group (CCG) on the 1st October 2018. In order for us to direct you to the correct service our specially trained receptionists (who know about many services that do not need a GP appointment) will need to ask you a little about the problem you are calling with. Of course you do not need to tell us about your problem, BUT it will help us to direct you to the correct service and potentially save you time by avoiding multiple appointments and wait times. If you would like to discuss your condition privately please inform the receptionist. Please be patient with the receptionists as this is a new service. Thank you