It is becoming more and more important that the practice maintains an accurate record of mobile phone numbers for patients. New technology is reliant upon us having this information and will enable us to reduce the number of letters that we send out to patients. Hospitals are also keen to ensure that contact numbers are accurate to assist prompt appointment booking.
We now have a system whereby we can send automated reminders by text to patients about pre-booked appointments. We are hopeful that this will reduce the number of patients who fail to attend their appointments and also reduce the manual administrative work that we carry out significantly. We can also let you know promptly of any unavoidable changes to your appointment more easily.
If you give us your mobile number we will assume you are happy to be included in this service unless you inform us otherwise.