Noticeboard

We have new services available at the practice - We are able to offer counselling via a mental health worker & we are able to offer first contact physio via musculoskeletal first contact practitioners who are clinicians whose expertise is in dealing with bone, joint or muscle pains both from the premises of our practice, please enquire at reception.

Practice Charter & Practice Leaflet

Our Responsibilities:

  • consultation.jpgYou will be greeted with courtesy.
  • You have a right to confidentiality.
  • You have a right to see your medical records within the limitations of the law.
  • You will be seen the same day if your problem is urgent.
  • You will be seen by the doctor of your choice whenever possible.
  • You will be referred to a consultant if your GP thinks it necessary.
  • Your repeat prescription, if authorised, will be ready for collection within 24-48 hours
  • Your suggestion, comments and complaints will be treated sympathetically and timely.

Your Responsibilities:

  • Please treat staff with respect when contacting the surgery.  Abusive language will not be tolerated.
  • Do not ask for information about anyone else but you.
  • Tell us of any change of name, address, telephone number etc, quickly.
  • Only request an urgent appointment if appropriate. Home visits should only be requested if you are housebound or to ill to attend.
  • Please cancel your appointment if you cannot attend.
  • Please be punctual, but be prepared to wait if your own consultation is delayed by emergency.
  • Please allow sufficient time for any consultant letters or test results to reach us
  • Use the right hand side of your prescription to request your repeat prescription.
  • Please attend for review, when asked, before your next prescription is due.
  • We would, of course, be pleased to hear from you when you feel praise is due.