Noticeboard

*****ZERO TOLERANCE POLICY*****

Please note the practice operates a zero tolerance policy. In recent months we have noticed a significant increase in abuse towards our staff. At Cityview Medical we treat all our patients with dignity and respect and we expect all our staff to be treated with respect. We will not tolerate any abusive language, threatening behaviour or aggression towards any member of staff. Any violation of this policy will result in removal from the practice list.

 THE PRACTICE IS CURRENTLY INVITING PATIENTS FOR COVID-19 BOOSTER VACCINATION. PLEASE DO NOT CONTACT THE PRACTICE TO ENQUIRE ABOUT THIS.  YOU WILL RECEIVE AN INVITE BY LETTER OR TEXT MESSAGE WHEN ELIGABLE.

AT PRESENT THERE IS A HIGH DEMAND ON OUR SERVICE AND TELEPHONE WAITING TIMES MAY BE INCREASED.

WE THANK YOU FOR YOUR PATIENCE AND CO-OPERATION AT THIS TIME.

What can you do to keep safe at the clinic?

 

  • Before you attend the clinic you can download the STOPCOVID NI app onto your phone and ensure your Bluetooth is enabled when you attend.

    • Please only attend at the time allocated on this letter.
    • Dress appropriately for the weather whilst ensuring you are wearing a short sleeved top that will allow the vaccine to be easily administered.

      • You MUST wear a face covering once you begin to approach the building until you exit.

        • At all times maintain a distance of 2 metres between you and others.

          • DO NOT ATTEND THE CLINIC IF YOU HAVE ANY COVID 19 SYMPTOMS or if you are feeling in any way unwell.

            • You may also require a Covid-19 booster please do not contact the practice about this. We will contact you when you are eligible to have this.If you received a shielding letter during the COVID19 Pandemic other members of your household are eligible to have the Flu Vaccine. They can arrange this by contacting THEIR OWN GP TO ARRANGE AN APPOINTMENT.

             

             FOR REPEAT PRESCRIPTIONS PLEASE ORDER ONLINE, OR PLACE YOUR ORDER IN THE POST BOX AT RECEPTION.

            ALL PRESCRIPTIONS WILL BE COLLECTED BY YOUR NOMINATED CHEMIST.

             

             

             

             

             

             

             

             

             

             

             

             

             

             

             

             

             

             

            PIP APPLICATIONS

            As a Practice we no longer complete requests from DLA / Attendance allowance / PIP forms OR for supporting evidence.

            We strongly believe that to get an accurate assessment a face to face consultation is vital.  This needs to be carried out by the agency making the decision about your application, not by your GP.

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            Welcome to Cityview Medical

            The Waterside Health Centre accommodates all the General Practitioners in the Waterside in 3 practices.  There is a spacious car park nearby and car parking in the surrounding streets.  The Centre also accommodates an equipped Treatment Room with Nurses in attendance.  We also have attached District Nurses and Health Visitors and close association with the local Social Services Office.

            Cityview Medical offers family doctor services to registered patients within an 8-mile radius from the Health Centre, east of the River Foyle. 

            As we are involved in GP training, a seventh doctor is often available for consultation. 

            We hope you take your time to browse our website where you will find lots of useful information about the surgery and the services we offer.

            The practice now has a new diverse multi disciplinary team.

            Mr Patrick Mc Randle-Physiotherapist specialises in problems with your joints, muscles and soft tissue (back pain, neck pain, painful joints or sprains or strains). He can diagnose your condition, offer advice and exercises to manage your condition, order tests, request x-ray, refer to another service if required and direct you to community based activities.

            Ms Allison McCallion Mental Health Worker specialises in mental health problems including: crisis intervention, suicide prevention, stress related problems, relationship issues, depression, anxiousness and bereavement support.

            You can self refer to the mental health worker by asking the receptionist to make an appointment.  The mental health worker may sometimes be able to offer an appointment sooner than the GP.  She is able to refer to secondary care and arrange medication if necessary. 

            Mr Brendan Burns Practice Social Worker specialises in social issues including: stress related problems, relationship problems, carer support, anxiousness, benefit advice, emotional problems, safeguarding concerns, bereavement support, housing problems and obesity. The Social Worker  may sometimes be able to offer an appointment sooner than the GP.  She is able to refer to secondary care and arrange medication if necessary.  He can also liaise with core services to help support you. 

            We have a practice based pharmacist- Mrs Denise Mc Mahon. If you want to discuss your medication in detail they will be happy to assist, please ask a receptionist for details.

            Access

            There is wheelchair access to all the surgeries and treatment room and designated spaces in the Health Centre car park for disabled drivers.

            Practice Leaflet

            Download our practice leaflet

            (Site updated 29/11/2021)
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