COVID-19 Vaccine update
The Clays Practice, along with our colleagues at Arbenneck Primary Care Network (PCN) (The Clays, Probus, Roseland and Brannel Surgeries) are delighted to announce that we have been given confirmation by the Governing Bodies that The Clay Area Health Centre in Roche has been given “Designated Site” status to commence COVID-19 vaccinations.
We are in urgent discussions on when and how many vaccines will be delivered and once we know more we will keep you all informed.
We will contact each person individually as soon as we get vaccine delivery confirmation and would kindly request that you do not call us in the meantime.
We will also be given plenty of vaccines for our patients who cannot travel or who are housebound. There are plans in place to vaccinate them alongside.
We envisage that vaccinations will start next week.
Many thanks for your patience and continued support.
Online Services - Access to online services via The Waiting Room will cease from July 27th 2020 and we will soon be using a new system called “SystmOnline”.
In the interim, If you order medication via The Waiting Room platform please either:
Please allow two/three full working days for your order and note that orders requested after 2.00pm will not be processed until the next working day. We will contact patients later in August with details how to sign up for the new “SystmOnline” when we have more details.
The NHS and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.
Stay at home if you have coronavirus symptoms
Stay at home if you have either:
- a high temperature – you feel hot to touch on your chest or back
- a new, continuous cough – this means you've started coughing repeatedly
Do not go to a GP surgery, pharmacy or hospital.
You do not need to contact 111 to tell them you're staying at home.
Testing for coronavirus is not needed if you're staying at home.
Read the NHS advice about staying home, including how long to isolate for.
Use the NHS 111 online coronavirus service if:
- you feel you cannot cope with your symptoms at home
- your condition gets worse
- your symptoms do not get better after 7 days
Use the 111 coronavirus service
Only call 111 if you cannot get help online.
For region specific information and advice in:
The Clays Practice
Welcome to our Practice, which covers the area commonly known as the “Clays Area”.
Our main site at Roche is open from 08.30– 18.00 and our surgeries at St Dennis and Bugle are open every morning until noon.
Our surgery premises are as follows:
|Clays Area Health Centre||Victoria Road, Roche, St Austell, PL26 8JF|
|Bugle Surgery||Roche Road, Bugle, PL26 8PP|
|St Dennis Surgery||Fore Street, St Dennis, PL26 8AD|
Telephone - (08:00 - 18:30) - 01726 890 370
If you call between 08:00 and 08:30 or 18:00 and 18:30, you will be able to speak to our message handling service.
Out of Hours Service (18:30 - 08:00): 111
(Site updated 15/01/2021)