Accessing Enhanced Access - Out-of-Hours appointments
GP practices across The Dengie and South Woodham Ferrers are working together to provide the right services at a convenient time. We’ve listened to feedback from people in our local area and are making changes to our out-of-hours appointments to deliver better services for you.
The new way of delivering out-of-hours appointments will give you:
- Access to more healthcare professionals. This new service will be delivered by professionals including GPs, Nurses (Advanced Nurse Practitioners (ANP's), Healthcare Assistants (HCA's), Practice Nurses), and Pharmacists.
- More choice about the type of appointment you want. These include a mixture of in-person face-to-face appointments and remote telephone appointments.
- Make it more convenient for you to travel to out-of-hours appointments. These appointments are being planned and delivered locally at Crouch Vale Medical Centre
From Saturday 1 October 2022, out-of-hours appointments will be available from 6.30pm to 8pm on weekdays, and from 9 am to 5 pm on Saturdays.
When we asked local people what you wanted from these appointments you told us you wanted additional GP and Nurse appointments on weekday evenings and weekends. In response, we have an additional 15.5 hours of GP appointments and 9.95 hours of nurse appointments available each week (subject to bank holidays and Time to Learn afternoons).
Out-of-hours appointments were previously planned by Clinical Commissioning Groups (CCGs) on behalf of many GP practices in a bigger area. From Saturday 1 October 2022, this is now being planned and delivered locally by Primary Care Networks (PCNs).
We are working together with other GP practices in our local area as part of the Benfleet Primary Care Network. You can find out more about The Dengie and South Woodham Ferrers Primary PCN website at The Dengie and SWF PCN
An out-of-hours appointment might not be at your regular GP surgery. When you book an appointment, you will be told where the appointment will be.
These appointments will not be available as walk-in appointments. You will need to book them in advance.
To book an out-of-hours appointment, you should contact your regular GP practice in the usual way. They will advise you on the available appointments and which healthcare professional is the right person to help you.
If you need medical help now but it's not an emergency, you can also go to 111 online or call 111.
Please follow link to give feedback about how well you feel able to access services at the surgery. This survey is intended to be filled in after you have contacted the surgery for a particular episode: we wish to know how we are doing now, rather than have a general view of accessing services in the past.
Get Well, Keep Well
Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition. Locally there are services to support lifestyle change and healthy living (including smoking cessation): see the Essex Lifestyle Service link.
Join In
We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.
Access & Facilities
The Maylandsea Medical Centre and Tillingham Medical Centre incorporate waiting rooms, consulting rooms, treatment rooms, toilets, offices and dispensary. There is disabled access to all areas other than first floor office space
Find us on NHS choices:
Maylandsea Medical Centre.
Tillingham Medical Centre
Parking.
We have space for patients to park at each site however it is limited. This means that at times when the surgery is busiest there will not be room for all to park outside the surgery and you will therefore have to find alternative places to leave your car.
Please be considerate of the residents and other road users by leaving your car where you are not blocking driveways or access roads in the area surrounding the surgeries.
We are eager to recruit volunteers to our Patient Participation Group. This is an opportunity for you to have your say and guide the future of services delivered in the practice. Please see this link. This will largely be run 'virtually' by email correspondence and online.
For appointments and prescriptions please use the
Online Services link above. Alternatively, just click
here.