Do It Online

Update 29 November 2022 - GP access to records programme – GPC England statement (bma.org.uk)

Turning On Prospective Access To GP Records from 1st November 2022

As data controller we take your personal data seriously. Due to technical issues and legality as data controller of our patient information, we will not automatically grant patient access until fully safe and secure to do so.

Whilst we wish to support the principle of patient access, we are currently providing access in a manner that we determine and is within our resources and which is under the control of our organisation.

We will respond to individual patient requests and make organisational changes at a pace where we can be sure patient care and access can be managed safely

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Patient Access and Covid Passport: advice for patients November 2021

We advise users of Patient Access to check the name and email address of the sender, all emails from Patient Access will come via an email address that ends in @patientaccess.com. We advise users never to click on any log in links that you receive via email but to visit the site via the address bar of your browser instead so that you know you are on the genuine Patient Access log in page. You can find more information and guidance on our information security page here: https://www.patientaccess.com/security

We strongly advise users to set up their Memorable Word security feature, as well as using biometrics (fingerprint ID) if they use the app.

Email addresses used to register for Patient Access account are secure. We do not share any data and no data is ever saved or stored on any device you use to access Patient Access.