- Only call 999 or attend A&E departments for serious accidents and for genuine emergencies.
- When you need urgent medical care but it’s not an emergency, please visit NHS 111 online or call NHS111 for advice on how to get the care you need at any time of day or night.
- Urgent Treatment Centres treat injuries including sprains, strains, suspected fractures, bites, cuts, scalds and other non-emergency conditions. Waiting times are usually much shorter than A&E. We have UTCs at:
- Nottingham – The NHS Urgent Care Centre (next to the BBC building) is open every day from 7am-7pm. You don’t need an appointment to attend. Seaton House, London Road, Nottingham, NG2 4LA Tel: 0115 883 8500
- Newark – Newark Hospital is open 9am-10pm (last patient admitted at 9.30pm). It can be found on Boundary Road, NG24 4DE
- Ilkeston Community Hospital – is open 8am – 8pm. It can be found on Heanor Road , Ilkeston, Derbyshire, DE7 8LN. You can book into this service via 111. For other non-urgent cases, when you need medical advice and it’s not an emergency, please speak to your GP practice or a pharmacist.
- Use the NHS App for access to a wide range of services and information, such as accessing medical records, booking and managing appointments, reviewing medication and ordering prescriptions as well as checking symptoms.
- Flu and Covid-19 are currently circulating in the community, so stay at home if you have symptom and get your jabs if you are eligible. More details about how to get your flu and Covid-19 jab can be found here – Flu vaccine – NHS (www.nhs.uk)and here https://www.nhs.uk/conditions/coronavirus-covid-19/coronavirus-vaccination/how-to-get-a-coronavirus-vaccine/
- Members of the public can also help ease pressures by using their local pharmacy. Pharmacies can help with allergies, constipation, headaches, earaches and many other ailments. Many pharmacies are open over the New Year bank holiday, you can find opening hours for your local pharmacy here – https://www.england.nhs.uk/midlands/nhs-england-and-nhs-improvement-midlands-work/bank-holiday-pharmacy-opening-times/#nottinghamshire
Changes to online booking:
To mitigate any risk that potentially infected patients book appointments online and attend the practice when they should be receiving advice to self-isolate or go through testing, all practices are now being advised to change face-to-face appointments booked online to triage appointments via telephone or video. You can read more on the NHS England website: https://www.england.nhs.uk/coronavirus/primary-care/
GP online services allow you to access a range of services via your computer, mobile or tablet. Once you have signed up, you will be able to:
- book specific clinics or cancel appointments online
- renew or order repeat prescriptions online
- view parts of your GP record, including information about medication, allergies, vaccinations, previous illnesses and test results
You can still contact the practice by phone or in person, this is just another option, which other patients have found is more convenient and saves them time. More information including “how to” leaflets and videos of patients and why they are using GP online services are available at www.nhs.uk/gponlineservices
How to sign-up
For more information, please contact reception or next time you visit the surgery, bring with you a piece of photo ID (passport, driving licence) and something with your address on like a bank statement but not a gas or electric bill. If you don’t have these, please talk to us and we will help you sign-up