
GP online services allow you to access a range of services via your computer, mobile or tablet.
- book or cancel appointments online (temporarily on hold due to covid-19)
- renew or order repeat prescriptions online
- view parts of your GP record, including information about medication, allergies, vaccinations, previous illnesses and test results
You can still contact the practice by phone or in person, this is just another option, which other patients have found is more convenient and saves them time. More information including “how to” leaflets and videos of patients and why they are using GP online services are available at www.nhs.uk/gponlineservices
Sign up using the NHS App
If you’re a patient at our practice, you can use the NHS App to access a range of NHS services on your smartphone or tablet.
It doesn’t replace existing services. You can still contact us in the usual ways.
But, once you have verified your identity in the app, you will have easy, 24/7 access to a growing range of health services and information. You can:
- order repeat prescriptions
- access NHS 111 online
- find NHS services
- view your health records
- book appointments
- and much more…
If you have any problems using the NHS App, you can select ‘help’ in the top right-hand corner of the app or visit nhs.uk/helpmeapp.
🎉INCREASED ACCESS - ONLINE CONSULTATION UPGRADE 🎉
We are delighted to announce a move to Total Triage with AccuRx from 1st December 2025.
💻 We have been using Accurx for some time now, and many of you will be familair with the process of submitting an online request via this platform. By moving to a total triage model with Accurx we can vastly increase our capacity. Their website explain things very well: https://www.accurx.com/total-triage
ℹ️ Please also take the time to watch this video, which explains how we will soon be working and helping you - https://youtu.be/CvsxpA3Ul1o?si=JZwI1t4IrJ4fhGRk
🩺 We have seen this working in local practices and discussed with others who have made this successful and know this will help you. Our capacity will be increased by a robust triage system, meaning that you will receive the most appropriate care in a timely manner.
🗓️ You will have a wider choice of appointment availability to book directly. We have already increased the number of face to face appointments we offer and our telephone lines will be freed up.
📵 What if you don’t have a smartphone or can’t use the internet? 📵
Don't worry - nothing will change for you! You can still telephone your surgery or visit in person. The receptionist will ask you some questions about your request to fill out the online form on your behalf. The surgery team will then assess your request and will be back in touch with next steps.
You can find more information about this process here: https://support.accurx.com/en/articles/8608032-patient-support-a-better-way-to-contact-your-gp?fbclid=IwY2xjawN-ooNleHRuA2FlbQIxMABicmlkETBscGthQVlxdlhEYWptblRPc3J0YwZhcHBfaWQQMjIyMDM5MTc4ODIwMDg5MgABHrLvZOrFZNo6zHY8D_-u9M_PHfPz88MZoZFKKsn3lYo0yQLeKNkHEh-ulU9Z_aem_KBVUBIuMcJhAtRrqODoGUA
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