Appointments

This is a group practice and you can choose to see any of the doctors here. All consultations at the Health Centre are by appointment but no appointment is needed for either of the branch surgeries.
The standard appointment is 10 minutes long. Your problem may need longer in which case the doctor may ask you to book a further appointment. 

Urgent Appointments

Each day we have a duty Doctor. The duty doctor sees patients requesting an appointment who cannot wait until the next available routine appointment with a doctor. The duty doctor will also go on any emergency visits and take telephone calls from patients wishing to speak to a doctor. The workload on a duty day is unpredictable and the doctor may be interrupted.

Routine/Follow Up Appointments

Routine appointments are bookable about one month in advance. You may book an appointment with any doctor but we recommend that, if possible, you continue to see the same doctor for the follow up of any ongoing problem. We aim to offer you a routine appointment within 2 working days, although this may not always be with the doctor of your choice.

Branch Surgeries

We hold regular surgeries in Combwich and Stogursey for residents of those villages who would find it difficult to get to the Health Centre. No appointment is needed but facilities are limited and the doctor may ask you to make an appointment at the Health Centre for further investigations. The details are as follows:

Church Rooms, Castle Street, Stogursey

Time: Thursday 3.00pm-4.30pm with Dr Bobbett

Otterhampton Village Hall, Riverside, Combwich

Time:  Wednesday 3.00pm-4.30pm  with Dr Baverstock

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

Home Visits

If you are too ill to come to the surgery and you require a visit at home, please call the surgery before 11am. Home visits take up much more of a doctor’s time than a consultation in the surgery, so if you are mobile please come into the surgery to be seen. Doctors usually do home visits between morning and afternoon surgery although this does not mean that they will get to you straight after the end of surgery. The receptionist will ask you for some basic details and the doctor may speak to you on the telephone to assess your needs.

Emergency Visits

If you need an emergency visit during the health centre opening times, for instance if you are suffering severe chest pain, please make the situation clear to the receptionist and they will transfer you to the duty doctor. They may also advise you to call 999, or do it for you. Emergencies such as suspected fractures that might need an X-ray or wounds that need stitching are best dealt with in a hospital accident and emergency or minor injury department and you will be advised to go to Bridgwater or Musgrove Park Hospital.

There are times of the day when we may not have any medical staff here at the health centre so it is always advisable to telephone first.