Practice Management

Lee Jones - Business Partner


Lee joined the practice in September 2021 and has been a Practice Manager since 2009.  As the Business Partner he is responsible for all the management aspects of the business.


Sarah Critchley - Operations Manager


Sarah joined the Fountains Medical Practice in 2021 as Operations Manager but has worked in Primary Care for the last 10 years.  Sarah oversees the office on a daily basis and deals with the management administration at the Practice.  In her spare time Sarah enjoys spending time with her family and friends.



Administration

Lisa (f)
Jackie (f)

Prescription Manager

Hannah (f)

Apprentice Pharmacy Technician

Reception

Reception Team 

Our Reception Team do a fantastic job in keeping the practice running smoothly and looking after the interest of the patients. The phones and reception desk can be very busy so if you have to wait we would welcome your patience. 

The reception/Admin Team don't just answer the phones and book appointments they have a wide range of duties like: 

  • Telephone queries 
  • Presciption request for GP's 
  • Action results, when GP's have reviewed them 
  • Invite patients in for reviews 
  • Request fit for Work notes and send to patients 
  • Accept incoming samples 
  • Liase with Pharmacies, hospitals and other GP practices 
  • Register new patients 
  • Chaperone 
  • Incoming and outgoing post 
  • Room stocking 
Della (f)
Julie (f)
Annabelle (f)
Savanna (f)

Secretaries

Janet (f)
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