Practice Management

Anne Grieve (f)

Practice Manager

Alison Heron (f)

Operations Manager 

Administration

Katie Brown (f)

Practice Lead

Joanne Little (f)
Catie Elliott (f)

The admin staff provide support to our Clinical Staff on a daily basis. They may act as a chaperone if the clinician or patient requests this.

They have a wide variety of tasks to deal with which includes:

  • Answering phone calls
  • Booking / rearranging appointments
  • Referrals
  • Summarising patients records
  • Scanning hospital documents / other documents onto patient notes
  • Prescription queries
  • Patient invites i.e. Long Term Condition / Cervical Screening / Immunisations
  • Arrange Home Visit requests
  • Contacting hospitals for information i.e. Discharge letters / Medication changes / Test results
Helen Shields

Prescription technician 

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