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Please note all Holderness Health surgeries will be closed form 12 noon on Thursday 27th February for training. Should you require medical assistance during this time please call 111. We will re-open at 8am on Friday 28th February. Many thanks.


Online Consultations

We’ve changed our online consultation service which brings a number of benefits to patients including access on your phone and tablet, a more responsive questionnaire, and you can now also use online consultation for your children, or people you care for, which you couldn’t do previously. 

Online Consultation – It’s Simple, Safe and Personal.


View your Medical Records Online

For further information please see our link on the right hand side of the screen 'Online Medical Record Access'.

Friends and Family Test (FFT)

The FFT is a feedback tool which offers patients of NHS-funded services the opportunity to provide feedback about the care and treatment they have received.

The FFT tool combines a simple question, asking patients how likely they would be to recommend the service they have received to their friends and family; with at least one complementary follow-up question to enable patients to provide further detail about their experience.

To provide your feedback, please click on the "Friends and Family Test" link on the right navigation pane under the "Have your say" section OR ask at reception for a form.

Online Appointment Booking

We have a range of appointments that can be booked (or cancelled) online. Please complete the necessary documentation available from reception.

To reduce the number of missed appointments we are now sending patients a text message containing their appointment details when a booking is made.

A further message will also be sent 48 hours before the appointment is due as a reminder.

Practice Management

Mrs Sarah Powell (f)

Head of Operations for Holderness Health. Mrs Powell  is normally available between 8:00 am - 16:00 p.m. Monday to Thursday.

Mrs Joanne Middleton (f)

Patient Services Manager responsible for the reception teams across Holderness Health and is normally available between 8:00 am -17:00pm Monday, Tuesday, Thursday and Friday. Please help us to provide a better service. Any suggestions, constructive criticism or complaints about the service within the practice can be addressed to the Patient Services Manager or posted in the Suggestion Box on the reception desk.



Along with other administration work, the Secretaries deal with all of the Doctors’ referrals to the Hospitals, and liaise directly with Hospital staff regarding any queries for appointments, admission dates, etc. If you have any problems about your referral they will be pleased to help.

The part-time Computer Administrators are responsible for inputting new patients’ records onto the computer system and updating records, as necessary, e.g. Consultants’ letters.


Reception Team

Our Receptionists have a very demanding job. They are usually your first point of contact and are a valuable source of information. Please be patient if you are kept waiting or appear to be asked some apparently irritating questions as we need to assess the urgency of some calls and ensure full details are available to the G.P. who will probably be carrying out the consultations.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website