This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.
 

Noticeboard

IMPORTANT CORONAVIRUS ADVISORY MESSAGE FOR ALL PATIENTS - PLEASE READ
To help reduce any Coronavirus risks for patients and staff, we have made changes to our appointment booking systems with immediate effect. We will now be doing telephone triage for ALL patients who are requesting new appointments, to reduce the number of people visiting the surgery. When your call is answered, our Care Navigators will take some basic details and add you to a telephone call back list. You will be called back by a clinician who will assess your need for a face to face appointment, and book you in if needed. We are also switching the online booking system back on for telephone consultation appointments only.
Please note that we encourage appointments to be booked via the telephone or online system.
For appointments booked for today or Monday 16th March please note you will receive a text message or telephone call accordingly. If you have an appointment for Saturday 14th March please attend as normal unless you have been advised otherwise or have the symptoms outlined below.
We also offer an e-consultation service which can be accessed via https://www.withernseadoctors.co.uk/index.aspx
Please note due the expected increase in volume your waiting time may be longer than currently advertised which is a response within 24 hours, if you are wanting advice sooner then please telephone the surgery.
Dispensary will be open as normal however, please DO NOT ATTEND if you have a high temperature/fever or any cough, flu or respiratory symptoms please send a nominated person to collect on your behalf.
If you are worried you may be affected by Coronavirus, please visit https://111.nhs.uk/covid-19 or call NHS 111 for further advice. Further information can be found at https://www.nhs.uk/conditions/coronavirus-covid-19/

Online access 

Your online access registration details are now available from our reception teams at St Nicholas', St Patrick's and Hodgson Lane Surgeries. Please ensure you bring in your identification i.e passport or driving license to enable us to release this information. 

Late Night Appointments

We are pleased to announce that we now have late night opening on Tuesdays and Wednesdays to 8pm for nurse and Healthcare Assistant appointments.  We hope this will prove beneficial to patients who struggle to make a day time nurse appointments.  You can see our Healthcare Assistants Danielle & Jessica for the following: BP's, Healthchecks, Dementia Screening, Vascular checks, Stroke/TIA checks, Hearing Tests, Mental Health Reviews, Dopplers, B12 injections, ECG's. 

Appointments

We continue to have a very high number of patients who fail to attend appointments they have made each day so please do remember to cancel so they can be offered to other patients who may really need them . You can cancel your appointments online. 

 

Practice Management

Mrs Emma L Hoe (f)

Emma is the Head of Finance and Information for Holderness Health. Having joined the surgery in 2011 Emma was acting practice manager from July 2018 and formerly our Assistant Practice Manager.

Miss Maisie Hollingsworth (f)

Patient Services Supervisor Maisie is the person you need to speak to if you would like to discuss any services issues you have.  She ensures all our patients leave the surgery feeling they have been dealt with satisfactorily. If you would like to discuss any issues you can contact Maisie on 01964 613221

Administration

The practice employs a number of receptionists and an administration team. They do a difficult job well and are here to help you. Please remember, when asked by the receptionist what appears to be an intrusive question, she is only acting on instructions from the doctors.  Receptionists and other staff are bound by the same rules of confidentiality as the doctors and nurses.
 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website