Noticeboard

THINK!  RING YOUR OWN GP FIRST

With the recent closing of the walk in centres, we encourage all our patients to ring the practice first on 01429 838217  between 8am to 5:30pm for any medical advice.

0-2 years cough and noisy breathing in babies

Well Being For Life

FREE service supporting you to live well in County Durham
http://www.wellbeingforlife.net/

Practice Management

Mr Joseph Chandy (Practice Manager and Managing Partner) (m)

Mr Joseph Chandy is the Practice Manager and Senior Strategic Managing Partner of the Practice. Joseph offers strategic support to the practice at all levels.

Mrs Patricia Richards (Finance Officer) (f)

Patricia is our finance officer and assists the management team with existing skills from her previous roles and vast experience in General Practice over many years.

Ms Jade Brimlow (f)

Jade has joined the practice as Business Administrator 

Jade will be supporting the management team in various administrative areas and will be leading operationally on areas to improve patient services 

Administration

The Admin and Reception team have an important job and endeavour to deal with your questions, appointments, repeat prescriptions etc. as efficiently as possible. They have enquiries and calls coming from every direction, so please be patient. On occasions the receptionists may need to ask you a few details. They have been trained to make these enquiries in order that we can help you in the most appropriate way.

Sometimes they may need to ask for further details. They are not being nosey and are bound by the same rules of confidentiality as the Doctors and Nurses. All medical information, which is held on your behalf, is governed by the Data Protection Act and staff are vigilant in ensuring that only essential information is made known to other practice staff.

Receptionists are the engine house of the surgery, doing a wide range of administrative jobs, answering telephone calls and greeting patients at the counter. At times there may be slight delays so please be patient until they can attend to you.

Practice Staff are bound by the same confidentiality rules as Doctors. We comply fully with the Data Protection Act 1998 and Freedom of Information Act 2000.

Mrs Joanne McNamee (GP Assistant) (f)
Miss Hannah Malcolm (GP Assistant) (f)
Ms Heather Pegman (Quality Outcomes Officer) (f)
Ms Diane Earl (f)

Diane supports with HR and OD areas and also in supporting additional roles in the PCN

Reception

Mrs Leanne Cotton (Site Supervisor) (f)
Mrs Jill Robinson (Site Supervisor) (f)
Mrs Denise Dunn (Senior Receptionist) (f)
Mrs Marie Herron (Senior Receptionist) (f)
Miss Allison Forster(QOF Administrator) (f)
Mrs Terri Bell (f)
Miss Kelsey Ryder (f)
Miss Joanne Million (f)
Miss Meghan Wilkinson (f)
Ms Joanne White (f)
Miss Rebekkah Routledge (f)
Ms Lorna Hall (f)
Ms Kelly Terry (f)
Ms Elaine Nattress (f)
Miss Courtney Smart (In training) (f)
Mr Joshua Chandy (m)
Ms Stephanie Barry (In Training) (f)

Secretaries

Ms Julie Weaver (f)
Miss Hannah Malcolm (f)
Ms Lisa Bell (f)
Ms Nicoletta Stiacu (f)
Ms Victoria Brown (f)

Victoria provides weekend services to the practice as part of the secretarial team 

 
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