Chronic Medication Service

Are you aware of the Chronic Medication Service (CMS) available from your community pharmacy?

CMS is an NHS service for patients with a long-term condition in order to help them get the best from their medicines.

You can register for CMS if

  • You are registered with a GP surgery in Scotland
  • You get regular prescriptions to treat a long-term condition
  • Your condition is stable and you are reviewed regularly

After you register, your doctor may decide your medications are suitable to be issued on a serial prescription which lasts for 12 months. It lets you pick up items directly from the pharmacy where you are registered at agreed time intervals, normally every 2 months. You won’t need to visit/call your GP surgery to order or pick up your prescription during this period.   

Each time you collect your prescription, your pharmacist will inform your doctor.

You will be able to collect medicines from your serial prescription within a few days of when you need them, as you do now. If you are going on holiday, just let your pharmacist know so that they can prepare what you need.

If you are keen to find out more or register for this service please contact the pharmacy of your choice.


We are writing to inform you that you have been selected as being eligible and have been set up for a new prescription service offered at your Community Pharmacy called Medicines: Care and Review (MCR), previously known as the Chronic Medication Service (CMS).

This service means that you no longer need to order your repeat medication via the Health Centre, instead a prescription for 6 or 12 months has been sent to your chosen pharmacy, they will then dispense a supply of your medication when you request it, which can be collected every 4 or 8 weeks.

You no longer need to contact us to order your medication, but we will continue to review your medication/Chronic Disease annually at the Practice. All you need to do it contact your Community Pharmacy before your next prescription is due, they will be able to advise how to order your medication from now on. If you have any queries, please do not hesitate to contact the Pharmacy Team within the Practice or ask at your Community Pharmacy.

If you wish to opt-out and would prefer to order your medication online, please contact the Health Centre and we can advise you on how to do so.

Yours Sincerely,

Ardach Pharmacy Team

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