Repeat Prescriptions

Please see the information on our home page regarding changes to ordering prescriptions, due to covid-19. 

Framlingham is a dispensing practice. Patients who live more than one mile from a pharmacy may receive their prescribed drugs from our dispensary.

Repeat prescriptions can be requested on-line using systmOne. In order to make on-line prescription requests, you will need to register for the service. Please see reception for your log in and password.

Repeat prescription requests should be submitted to Dispensary via email or SystmOnline. Please avoid calling the Dispensary with repeat requests as, during busy times, we may be unable to take your call. 

IESCCG.framlingham-dispensary@nhs.net (Framlingham Dispensary)

IESCCG.earlsoham-dispensary@nhs.net (Earl Soham Dispensary)

Dispensary is open all day during working hours for collections. If you wish to speak to someone in dispensary please telephone after 9am.

Our dispensary team requires 2 full working days to process your repeat prescription request. Please allow an extra working day for pharmacy collections. 

Medication Reviews

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.

Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

Prescriptions Charges and Exemptions

Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.

NHS charges

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

• Prescription (per item): £9.15
• 12-month prepayment certificate (PPC): £105.90
• 3-month PPC: £29.65

If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC.

• Telephone advice and order line 0845 850 0030
• General Public - Buy or Renew a PPC On-line

There is further information about prescription exemptions and fees on the NHS website