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Get NHS advice about COVID-19, including symptoms, testing, vaccination and staying at home.
Changes to testing
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Find out what to do if you've tested positive or have symptoms of COVID-19, or have been in close contact with someone with COVID-19.
Self-care and treatments
Advice about how to look after yourself at home if you have COVID-19 or symptoms of COVID-19, and read about treatments for COVID-19.
People at higher risk
Advice for people at higher risk from COVID-19, including people with health conditions and pregnant women.
How to avoid catching and spreading COVID-19
Advice about what you can do to reduce your risk of catching and spreading COVID-19.
Long-term effects (long COVID)
Find out about the long-term effects COVID-19 can sometimes have and what help is available.
Using the NHS and other health services
Find out about changes to using health services, such as GPs and hospitals, because of COVID-19.
Take part in research
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The Discovery Practice, The Health Centre, 20 Cleveland Square, Middlesbrough, TS1 2NXTel: 01642 245069
Please see information on the Home page about appointments for the Coronavirus Vaccination.
Please see attached for details of Covid-19 How to get tested
If you think you have coronavirus or you have a New Continuous cough OR fever OR loss of/change of smell or taste or you have in the last 14 days been to a country or area with a high risk or coronavirus go to (www.nhs.uk for a details of high risk countries) or you have been in an airport or close contact with someone who has a confirmed case of coronavirus.
DO NOT GO TO THE GP SURGERY/HOSPITAL OR COMMUNITY PHARMACY., STAY INDOORS AND AVOID CLOSE CONTACT WITH OTHER PEOPLE.
From January 2019 repeat prescription requests will no longer be accepted via telephone and require 72 hours to process. For details of How To Order please visit the prescriptions section on the website.
SELF CARE FORUM - www.selfcareforum.org This site offers helpful advice and leaflet which are downloadable. We believe in empowering our patients to have confidence in managing their conditions. It will also provide helpful advice through the winter months.
OUT OF HOURS: If you need to see or speak to a GP on Bank Holidays, weekends or between 6pm and 8am Monday to Friday please ring NHS 111. To learn more about our local extended hours GP services please visit http://www.southteesaccessresponse.nhs.uk/
The practice temporarily closes on Thursdays between 12pm & 2.00pm to facilitate staff training and education. If during this period you need to speak to a Doctor URGENTLY please call 07436803445. This number is only available on Thursdays during this period. PLEASE NOTE THE PRACTICE CLOSED ON UK BANK HOLIDAYS
PATIENT ONLINE You can now access a summary of your medical record, order repeat prescriptions and book call back appointments via our online services. To apply for access and a password please contact our reception team who will explain the simple process.
ALLOCATION OF NAMED GP FOR ALL PATIENTS Please see under the Practice Policies section for further details.
If you are on regular medication, you should be able to get a prescription without always seeing a doctor. You will still need to come in for a review from time to time.
The simplest and most convenient way to order your repeat medication is ONLINE this can be done at any time even when the surgery is closed. You can make requests using our eConsult service or you can sign up at the surgery if you wish to use SystmOnline services, and obtain a login and password. If you do not wish to register for Online services we also have a telephone automated system, this requires a PIN, please ask our receptionists and they will arrange this for you.
If you have regular stable medication that is unlikely to require occasional/frequent dose changes you could convert to eRD - electronic repeat dispensing. This means you will not have to order every month, the GP will review and set your repeats for 6month to 12month. These prescriptions will automatically be sent to your pharmacy of choice every month electronically without the need to order at the practice each month. Medicines classed as "controlled drugs" are not suitable for eRD as they must be collected in person or by you allocated pharmacy.
By hand (CURRENTLY THIS IS NOT AVAILABLE DUE TO COVID-19 PANDEMIC AS ACCESS TO THE PRACTICE IS RESTRICTED TO THOSE WHO HAVE BEEN SECREEND AND TO ENSURE THE SAFETY OF PATIENTS ATTENDING WHO MAY BE VULERABLE IN SUPPORT OF SOCIAL DISTANCING).
Post your request by general post. Whenever possible, please use the computer printed forms for your requests. Please note that we cannot return prescriptions unless a stamped, self addressed envelope is provided. Medicines classed as "Controlled Drugs" must always be collected in person at the practice or your allocated pharmacy.
Please always allow at least 3 working days (72 hours) for your prescription to be ready for collection.
Don't forget during the Christmas Period and Bank Holidays to ensure you have enough supply of medication to last and order a little early.
Treatment Recommendations from Hospital
The NHS across County Durham and the Tees Valley is making changes to the way patients order their repeat prescriptions.
Community pharmacies will no longer be able to order repeat medication for patients. Instead patients will order their medication directly from their GP practice. Patients will still receive the medication that they need, it’s the way that they order it, that will change.
The revised process will be implemented from September 2 2019 and work is well under way to ensure this is as smooth as possible.
There will be a small number of patients for whom this will not be suitable and it may be appropriate for community pharmacies to continue to support them with ordering repeat medication. As part of the project, GP practices will identify these patients and special arrangements will be put in place for them
Clinical Commissioning Groups (CCGs) across the area have made the decision to revise Repeat Prescription Ordering Systems (RPOS). This has been adopted from similar work already implemented in other areas such as Sunderland, South Sefton and Luton CCGs. Other areas have shown that this process improves patient safety by ensuring patients only receive medication that is required and therefore reduces medicines waste. For more information, please email firstname.lastname@example.org
Tees CCGs Position Statement OTC Prescribing
Self Care and OTC Medication Summary Guidance
Aches and Pains Poster
Hay fever and allergies
Changes to medicines or treatments prescribed on the NHS
Hartlepool & Stockton-on-Tees and South Tees Do Not Prescribe List
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs). The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC.
There is further information about prescription exemptions and fees on the NHS website