Ordering Repeat Prescriptions is Changing

From 7th June 2021, patients will no longer be able to request prescriptions via the practice website and are advised to use the NHS App. All patients who are currently using the website have been contacted.

The NHS App is quicker, more efficient and does not require input from the practice admin team to process your request. The App is available on Android, Apple and Desktop devices. It allows you to see your medications, COVID Vaccination status and access eConsult. For more information, please visit https://www.nhs.uk/nhs-services/online-services/nhs-app/about-the-nhs-app/ . If you do not have photo ID, please contact the practice via eConsult to request your Linkage Key and Practice ID to register.

If you need any help setting up your NHS App, please contact the practice via eConsult and select Administrative Query.

To download the NHS App for your smartphone or device then use the links below.

 Download the NHS App on the App Store (Apple)   Download the NHS App on Google Play (Android)

*13 - 15 year olds please contact the surgery first to enable set-up.

For medical legal reasons and to prevent errors all requests must be in writing and cannot be taken over the telephone.  Your repeat prescription can be requested online, posted to us or left in the box outside the surgery. Allow three working days for your prescription to be processed, or longer if it has been posted to us.

If you have more than one repeat prescription, please try and order all your items together.

If you are receiving medication which is not on your repeat prescription request form then please submit an eConsult

You can collect the prescription from the surgery.

Please allow 3 working days (excluding weekends and public holidays) for repeat medications. It may take up to 5 working days for past or acute medication requests. 


We now use Electronic Prescribing (ePS)

  • Speak to your pharmacy for a sign up form and get your prescription delivered directly to your pharmacy of choice!
  • Some medications are excluded by the NHS from the scheme. Please check with reception. 
  • Once you have requested you repeat prescription, please check directly with your pharmacy if it is ready Please do not phone the surgery.

EPS


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