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Littlebourne Surgery Temporary Closure

Unfortunately, do due to staff shortages and social distancing during these uncertain times we have had temporarily close Littlebourne Surgery to our patients. 

Please note: Repeat prescription requests can still be posted through the letter box for processing the usual way. However, please highlight from the list below how you prefer to collect your prescription when it is ready for collection by writing a note detailing your preferred option on the prescription request:

  1. Collect from a Nominated Pharmacy (our preferred option)
  2. Collect in person from Littlebourne Surgery
  3. Posted to your home address via first class post

If you have a health issue and need to speak to a clinician please telephone the surgery on 01227 721515, you will be triaged by a clinician and invited to attend one of our other two sites (Bridge Health Centre or London Road) if a face to face appointment is deemed neccessary.


 Cossington House Surgery Temporary Closure

Unfortunately, do due to staff shortages during these uncertain times we have had temporarily close Cossington House Surgery to our patients. 

Please note: Repeat prescription requests can still be posted through the letter box for processing the usual way. However, please highlight from the list below how you prefer to collect your prescription when it is ready for collection by writing a note detailing your preferred option on the prescription request:

  1. Collect from a Nominated Pharmacy
  2. Collect in person from London Road Surgery
  3. Posted to your home address via first class post

If you have a health issue and need to speak to a clinician please telephone the surgery on 01227 763377, you will be triaged by a clinician and invited to attend one of our other two sites (London Road or Bridge Health Centre) if a face to face appointment is deemed neccessary.

 Please accept our sincere apologies for any inconvenience this temporary arrangement may cause you

On behalf of the Partners thank you for your co-operation - Canterbury Medical Practice


COVID 19 - Medication Information 

As a practice, we recognise that supply of medication is crucial at this difficult time and that it is natural to feel anxious about any disruption. We are assured that no significant shortages are expected, and there are plans in place to maintain supplies. It's important that patients only order what they need at the usual time. There is no need to stockpile or order earlier than usual. This will help limit the pressure on our reception staff, dispensary and community pharmacies. If you are self-isolating, another adult can collect medication on your behalf - it doesn't need to be a relative. We will update patients as soon as possible if there any changes to prescription systems. Thank you for your co-operation

Repeat Prescriptions

If your long-term medication is on repeat prescription you will have a repeat card for re-ordering. This should be delivered to the surgery with the required items clearly marked.

Alternatively you can order online by following the link at the top of this page and completing a simple registration.

We cannot accept requests on the telephone

Dispensing

For Bridge Health Centre, London Road Surgery  and Cossington House patients, dispensing facilities are available at any local Pharmacy, some of which offer a delivery service.

Littlebourne Surgery patients living more than 1.6 km from a chemist can be supplied with medication direct from littlebourne dispensary. For more information on this service, please click here.

Collection by a Pharmacy 

Please ensure you state the name and address of the chemist that you wish your prescription to be sent to if the pharmacy does not collect from the surgery please send a stamped addressed envelope with your request. With prior consent we can send your prescription to your desired pharmacy electronically. For more information on this service please click here.

Medication Reviews

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.

Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

At our Littlebourne Surgery the dispensers offer a Use of Medicines review, please speak to a dispenser or book an appointment with reception. This will be in addition to a medication review with the Doctor. 

Please allow two full working days for prescriptions to be processed and remember to take weekends and bank holidays into account.

 
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