Dear  Patient, Please note our new phone system now records all incoming and out going phone calls. It also offers automatic call back. 

Repeat Prescriptions

Repeat prescriptions can be ordered in person, via your Letchworth pharmacy or online via the link at the top of this page. Registration is required for our online services; please contact reception for details.

Telephone requests are not accepted

Some local chemists will deliver for housebound or elderly patients - please ask them directly for details.

Electronic Prescription Service

The surgery now offers NHS Electronic Prescription Service. For more information pick up a leaflet from reception or visit

Medication Reviews

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.

Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

Please allow three full working days for prescriptions to be processed and remember to take weekends and bank holidays into account.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website