Prescriptions
Ordering repeat prescriptions
The easiest ways to order repeat prescriptions are:
These accounts show you all your repeat medicine and dosage and you can choose the ones you need.
Collecting your prescription
You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.
For new medications prescribed by a GP or healthcare professional you will be able to collect your medication immediately from your nominated pharmacy. Note that your pharmacy may take some time to process a new prescription order.
Repeat prescription requests are normally authorised by the practice within 3 to 5 working days after which the medication will be available from your nominated pharmacy for collection.
You can change your nominated pharmacy at any time:
- on the app or website where you order repeat prescriptions
- at your GP surgery
- at any pharmacy that accepts repeat prescriptions
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
> Go to Medicines A to Z (nhs.uk)
If you would like to speak to someone at the GP surgery about your prescription:
We recommend calling after 10am to avoid phone queuing
Medication reviews
If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.
Prescription charges
Find out more about prescription charges (nhs.uk).
What to do with old medicines
Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
> Find a pharmacy (nhs.uk)
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.