We no longer accept repeat prescription requests by telephone or at the reception desk. All requests need to be made via your nominated pharmacy.
Electronic Prescription Service (EPS)
This practice is now able to offer the Electronic Prescription Service, so if you nominated a pharmacy, your GP will send all future prescriptions electronically to your preferred pharmacy.
If you would like to take advantage of this service and haven’t yet completed a nomination form, you should ask your preferred pharmacy to set your nomination. You don’t need a computer to do this.
This will not affect the way that you order / request prescriptions.
All prescription requests from the pharmacies need to be emailed to the practice on: gmicb-hmr.prescriptions-imc@nhs.net
More information
A full list of pharmacies who are offering electronic prescriptions is listed on NHS Choices Website You will see ‘Electronic Prescription Service Available here’ next to the name of the pharmacy listed.
More information about the Electronic Prescription Service is available from your local pharmacy, or on-line at www.hscic.gov.uk/epspatients
Types of Prescriptions
ROUTINE— all requests for repeats prescriptions will be dealt with within 48 hours excluding weekends and Bank Holidays. These requests are requested by pharmacy via email daily.
URGENT- requests for urgent prescriptions will be actioned on the same day before 6.30pm, but please try to request these through your nominated pharmacy. Staff will check on system about supply. If medication is not linked or reviewed then the prescription will not be processed. It will be put on as a query for the GP to see and this may take a bit longer than usual.
Repeat Prescriptions
You can request your repeat medication by a nominated pharmacy of your choice, we no longer take request at the front desk or on the telephones.
Alternatively, you can order your repeat prescription via Patient Online Access.
Acute Prescriptions
These are prescriptions that are not on repeat. If you need to order an item that is not on repeat, the receptionists can put them on a query sheet. It is your responsibility to ring the next day to see if the GP has approved the request.
*Patients on repeat medication will be asked to see either a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications.*
OPIATES / Control Drugs
Are you taking any opiates / control drugs?
Inspire Medical Centre have got a strict policy for prescribing Opiates / Control drugs, and we will try at every opportunity to reduce the dose after discussing with you.
REMINDER
Any queries regarding test requests/results and letters (hospital/private) should also be made between 10am - 4pm.