Prescriptions

Ordering repeat medication

There are many ways you can request your repeat prescription, including:

Prescriptions will be ready two working days after ordering. Please note that prescriptions cannot be ordered over the telephone unless you are housebound or elderly with long-term conditions.

The Electronic Prescription Service (EPS) is in operation which allows prescriptions to go electronically to a chemist that you nominate. Ask at reception for further details, including if you would like to change your nominated pharmacy. You can also change your nominated chemist via the NHS App.

If ordering by post or placing in the box in the main entrance, you can enclose a stamp-addressed envelope and we will be happy to post it out to you.

 

Ordering acute medication

Please note that you may have been issued ‘acute’ medication by a doctor, which is medication that has been issued as a one-off item. You won’t be able to re-order acute medication in the same way your repeat medication is ordered. The doctor may wish to see you again before issuing more medication so please contact the Practice if you feel you need more acute medication.

 

If you have a query about your medication

Your local pharmacist should be able to assist you with any questions you have about your prescribed or over-the-counter medication. You can always call the Practice on 0151 608 7750 and we will guide you towards the most appropriate medical professional.

 

Medication reviews

Patients on repeat medication will be asked to see a clinician at least once a year to review their medication. A notification should appear on your repeat prescription slip when you are due.

Please ensure that you attend your medication review when it is due to avoid unnecessary delays to further prescriptions.

 

Over-the-counter medications

Our doctors will usually be unable to prescribe over-the-counter medications.This is because of government policy to reduce the amount of money the NHS spends on prescriptions for treating minor conditions that usually get better on their own.

For more information, you can click here for a list of what medicines you can purchase over-the-counter.

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