We are encouraging all patients to register for online services to order repeat prescriptions.  See the online service Tab on the right hand side menu for instructions on how to register or if you are already registered use the tab below.

All prescription requests: 

There are various way of ordering your prescriptions.  If you are on repeat medication you will receive a re-order form with your prescription.  Use this to tick the medication you require, and allow 2 working days for it to be processed.  The prescriptions can then be collected from the reception.  If you supply a SAE with your request, we can post the completed prescription back to you.

If you are registered for the Online Service this will allow you to view your current repeat medication list & select what you require. 

Or you can use the website order form which can be accessed at the top of this page.

Some medication cannot be put onto a repeat as it may require special monitoring. If you are requiring medication that is not listed on your repeat list you can free text or add it into the notes area on the forms.

We cannot take requests over the telephone.   

Pharmacy managed prescriptions are no-longer being accepted by ANY surgeries as per NHS and CCG directives.  There is evidence that this has led to stockpiling and delays in changes of medication.

NB:  Please take old or unused medicines to a local pharmacy so they can carefully disposed of.  Do not throw old medicines away as they are highly polluting.

Medication Reviews

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.

Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

EpiPens

There are ongoing issues with the global supply of EpiPens and a letter has been issued by the NHSE for parents 

EpiPen

Prescriptions Charges and Exemptions

Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines.  Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.

Electronic Prescribing Service (EPS).

Rather than printing out a green paper FP10 prescription you can nominate a pharmacy of your choice where the prescription will be sent electronically, then you can go directly to pick up your medicines from the pharmacy. You can either nominate at Holbrook Surgery reception or at the pharmacy.

All prescriptions whether requested online, faxed or handed into reception must have marked on each request if you want the prescription to go to a specific pharmacy.

Bartholomew Way Chemist is now part of the Boots group.  If you would like prescriptions sent there please mark 'Local Boots' to avoid confusion with the town centre Boots.

Generic Medicine

About your medicines: Next time you visit us you may be prescribed medicines which look different to your last supply.  This may mean that the doctor has prescribed a generic medicine for you.  If you are worried about a change in the name or appearance of your medicines, check with your pharmacist or doctor who will explain why they are different.

Where do your medicines come from?  New drugs are developed by drug companies who patent them and give them a special brand name.  This is so that other companies cannot copy them.   It also helps people to remember the name of their medicine.  The other name for a medicine is its generic name.  One example of a generic medicine is paracetamol, which is commonly known by the brand name Panadol.

What is a generic medicine?  After the patent has run out for a branded medicine other companies can manufacture it under a generic name.  The medicine is just as safe and effective as the original branded product but it is usually much cheaper.  Using generic medicines saves the NHS millions of pounds and allows money to be spent on other treatments.

Why do generic medicines look different?  The original colour and shape of branded medicines are different in colour, size, shape and even taste.  This does not alter the effects of the medicine.   In some cases tablets and capsules have special coatings so that the medicine lasts longer in the body and the doctor may feel that it is best for you to stick to one brand.

Checklist for patients.  Discuss any worries about your medicines with your pharmacist or doctor.  Know your medication by its generic name and strength.  Take your prescription to the same pharmacy each time.  Generic prescribing is simple an can save the NHS money.  You and other patients can benefit from this extra money and the improvements to healthcare that it can bring.