Practice PPG meetings are attended by Dr Jess Cuff (Partner), Ms Liz Mason (Practice Manager) & Miss Caroline Moyses (Administration).

Our established PPG consists of:

Mrs Margaret Estlick - Acting Chairperson

Mrs Estlick shows great interest in the NHS and what it has to offer and how it can work best. 

Mrs Katie Sainsbury - Joint Secretary/Newsletter Editor

Our family has been with the Practice since we came to live in Truro over 40 years ago!  I have been interested in health and social care since I was a teenager and started my teaching career at St Austell College in the 1970s developing fun courses in psychology.

By the 1980s I was lecturing in Psychology and Sociology at Cornwall College branching out, on occasion, into teaching Health and Social Care. Part of my role was to teach student midwives at Treliske Hospital as well as teaching post-registration nurses at St Clements Vean (at the top of Tregolls Road).

In 1990 I started to work for the Open University teaching Health and Social Care to undergraduates and I was privileged to be one of the first to teach the Open University’s Nursing Degree Students in the South West. I regularly used to travel up and down the A38 to see my students at both Derriford and Torbay Hospitals!

For some years I also worked as a Counsellor for Relate. 

Although I am now retired I am still very interested in health care and in enabling all of us, both patients and care providers, to be able to voice our views and to have them heard.

Mrs Ruth Varker - Joint Secretary

Ruth has 27 years experience within the NHS.

Mrs Lesley Clayton - Newsletter Editor

I have been a patient at the practice since 2008. I was a teaching assistant in a Falmouth Primary school for sixteen years and a Vice-Chair of Governors for Falmouth School up to 2008. I have not worked in healthcare, but I am educated to degree level in the sciences. The NHS has always served me well and I want to give back by belonging to this group

Mrs Linda Halfpenny

Mr John Berriman

I was born just outside of St. Ives on the Zennor Road on a dairy farm in 1954. Basically, I took over the family farm from my father after studying at Cornwall College. I married Sally in 1975.

In 1990 we emigrated to Canada where we also dairy farmed. After two years we returned to the UK and I started studying to be a minister in the church. At the same time, I set up a milking machine company. I was ordained in April 2006 and served as lead pastor in St. Ives and then Launceston and Bodmin. I recently retired as a minister but I still work as a dairy engineer for my son’s dairy business. Approximately three years ago I started getting interested in nutrition and completed a course. Mainly focusing on obesity and type two diabetes. After completing the course (& loosing 1 1/2 stone in the process) with Nutrition Network I applied to become an ambassador for the Public Health Collaboration, a voluntary organisation, working to encourage a healthy lifestyle of real food eating, who, through working with many GP practices around the country have seen many individuals reversing their type 2 diabetes as well as saving the NHS thousands of pounds in drugs at the same time. I have a daughter who is a GP in Truro as well as a Son-in-law who is a consultant in endocrinology, who both support the work that we do. I, with my wife Sally, currently run courses (mainly online) for those that are interested.

I appeared on Dragon’s Den and have had the privilege of writing a book. We now live on a small holding at Penstraze, Chacewater and are both patients of Lander Medical Centre.

Virtual Members - email input/contact only

UPDATED: September 2023

If you would like to join the Patient Participation Group please let us know by completing the online application form below.  Completed postal applications are also welcome.  Applications received will be taken to the next arranged group meeting  We are looking for young, old, working, non-working patients.  Patients with long-term illness, healthy people and people from various ethnic backgrounds and wish to keep a group which is representative of the Practice population.

Would you like to influence the development of local health services?

Are you interested in finding out more about the Surgery?

Do you have some spare time to attend meetings?

If you are interested you can:

Complete the Patient Group Sign-up Form Online

Download the pdf version of our sign up form

If you prefer, you can download the pdf version sign up form, print it out, complete, and return it to the Practice for the attention of Caroline Moyses.

Many thanks.

UPDATED: September 2023

The information you supply us will be used lawfully, in accordance with the Data Protection Act 1998. The Data Protection Act 1998 gives you the right to know what information is held about you and sets out rules to make sure that this information is handled properly.  Soon this will change to General Data Protection Regulation (GDPR), implementation due May 2018.

Where are we now?

We are now growing in numbers! 

We have raised enough money to have a blood pressure machine installed in the waiting room at Lander.  This will hopefully encourage patients to check their blood pressure on a regular basis and will be helpful if you are unable to get an appointment.  We have also purchased a dermatoscope, which will help the Practice GP's examine skin lesions.

We produce a Newsletter for the Practice with lots of useful patient information and this is available quarterly.  This is produced by Katie and Lesley who are always happy to receive suggestions for the newsletter content.

PPG Budget currently stands at £970.00 - monies raised from TV advertising media in waiting rooms at Lander - an initiative put in place when the PPG first formed.

If there is anything you would like the PPG to discuss please email: ciosicb.lander-ppg@nhs.net

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To view the results of our last survey please click:

Patient Survey 2014

We would like to thank those of you taking the time to complete our survey and should you wish to provide us with feedback, please feel free to do so by using the contact tab above.  If you have an item that you would like the Participation Group to take on, discuss and bring to the partners for suggested action, please let us know.  That is what we are here for!

The LPPG enhanced services annual report (showing our priorities and the actions taken by the PPG) can be viewed here:

PPG Annual Report 2014-2015

Copies of the minutes from the PPG meetings are available below.

PPG 07/10/21

PPG 07/01/20

PPG 07/11/19

PPG 05/09/19

PPG 02/07/19

PPG 19/05/19

PPG 05/03/19

PPG 03/01/19

PPG 06/11/18

PPG 03/07/18

PPG 03/05/18

PPG 04/01/18

PPG 05/10/17

PPG 07/07/17

PPG 04/05/17

PPG 07/03/17

PPG 01/11/16

PPG 13/08/16

PPG 05/07/16

PPG 04/05/16

PPG 02/03/16

PPG 12/08/15

PPG Pharmacy Meeting 06/15

PPG 03/06/15

PPG 18/03/15

PPG 01/10/14

PPG 02/07/14

PPG 22/04/13

PPG 20/03/13

PPG 06/02/13

UPDATED: September 2023

We are accepting new applications for the PPG.  Please ask at reception for an application form or complete the online application available.  September 2021

PATIENT PARTICIPATION GROUP

ciosicb.lander-ppg@nhs.net

In 2011 the Practice formed a virtual Patient Participation Group (PPG).  This moved to a face-to-face group in 2012.  By having a Patient Participation Group we are given the tools to evaluate the Practice services and in which ways we can improve them.  The above email address can be used to contact the group directly with ideas that you may wish for them to discuss at our meetings.  Please note this email is not available for the complaints process, these would need to be directed in the first instance to the Practice Manager, Liz Wilson, liz.wilson16@nhs.net.

Q  What is a Patient Participation Group?

This is a group of volunteer patients who are involved in making sure the surgery provides the services its patients need. The surgery will contact the volunteers for their feedback and act upon suggestions made within the group . To form our PPG invites were placed on our website, Facebook page, in the surgery waiting rooms and on information slips placed with patient prescriptions.  This is advertised throughout the year and has been since the group first formed.  If a patient would like to join the Group but would find it hard to attend the Practice for a meeting we would be happy to receive these patient views by telephone or via email.  This ensures that everyone who wishes to have their say could do so.  We aim to meet every couple of months and this is usually on the second Wednesday of that month.  We are hoping to join with the PPG for the Three Spires Practice on occasions to see if we can work together on similar projects to benefit both Practices. 

The main volunteer group roles are to:-

• Create and improve two-way communication between patients, the Practice and the community it serves.

• Bring a sense of partnership between Practice and patients.

• Provide an avenue for patients’ input in the way facilities and services are planned and executed, to add humanity to, and influence those services.

• Provide constructive two-way feedback on patient and community needs, concerns and interests.

• Support the Practice in good health promotions, preventative medicine and health literacy

• Collect patient opinions and experiences to help the practice to evaluate its services.

• Communicate to the practice community and/or the wider community information about the practice.

We look for young, old, working, non-working patients.  Patients with long-term illness, healthy people and people from various ethnic backgrounds.  We welcome applications from carers who are not registered at the Practice but care for one of our patients.  If you would like to join and are happy for us to contact you and join us at regular meetings please complete the sign up form on the next page.

The overall aim of our PPG is to develop a positive and constructive relationship between patients, the Practice and the community it serves, ensuring the practice remains accountable and responsive to all its patients needs.   We would also welcome specialist nurses/workers who work with our patients to join the group to represent these groups if they are unable to attend themselves ie District Nurses, Mental Health Workers, Learning Disability Liaison and Head Teachers to name just a few. 

PPG Terms of Reference Document

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National Association for Patient Participation

The Lander Medical Practice Patient Participation Group is an affiliated member of the NAPP: NAPP website

Established in 1978, N.A.P.P. is uniquely placed as the only UK umbrella organisation for patient-led groups in general practice.

They provide essential support to GPs and practice teams through a comprehensive range of evidence-based high quality specialist resources developed from over thirty years experience and formation of hundreds of Patient Participation Groups.

The Patients Association

UPDATED: September 2023