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Stay at home to stop coronavirus spreading

Everyone must stay at home to help stop the spread of coronavirus.

You should only leave the house for 1 of 4 reasons:

  • shopping for basic necessities, for example food and medicine, which must be as infrequent as possible
  • one form of exercise a day, for example a run, walk, or cycle – alone or with members of your household
  • any medical need, or to provide care or to help a vulnerable person
  • travelling to and from work, but only where this absolutely cannot be done from home

Important - These 4 reasons are exceptions – even when doing these activities, you should be minimising time spent outside of the home and ensuring you are 2 metres apart from anyone outside of your household.

There is separate advice about:

Symptoms and what to do

Do not leave your home if you have either:

  • a high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
  • a new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)

To protect others, do not go to places like a GP surgery, pharmacy or hospital. Stay at home.

Use the 111 online coronavirus service to find out what to do.

Only call 111 if you cannot get help online.

Read general information such as:


    Out of Hours

    Between the hours of 6.30 p.m. and 8.00 a.m. Monday – Friday and over the weekend or bank holidays please dial 111 or the surgery number (01787 378226) where your call will be diverted to the out of hours service provided by the NHS Suffolk

    Test Results

    All results are seen by the Doctor who ordered them. Please telephone for the result between 2.00 p.m. and 5.00 p.m. when our staff will be able to pass on the Doctor’s message to you. Please allow 3 working days for results to be available.

    Telephone Advice

    If you need medical advice your details will be taken and our Nurse Practitioner will phone you back later. If the matter is urgent, please advice us and it will be dealt with straight away.

    Patient Participation Group

    Are you interested in having your say in the way services are delivered at your local GP surgery?


    The Long Melford Practice (which includes the Lavenham surgery) are looking to develop their newly formed Patient Participation Group (PPG).


    PPGs consist of patients who want to work in partnership with the practice to help give patients a say in the way services are delivered to best meet their needs, and the needs of the local community.


    The Long Melford Practice PPG aims to support with:


    • Giving the patients perspective of the practice
    • Getting information about the practice out to the wider community
    • Listening to the views of patients and their families who use the service to gain a better understanding of the patient experience.
    • Helping to gather information which might contribute to influencing local commissioning decisions.
    • Running volunteer services and support groups to meet local needs

    We would like to invite you to contribute to our ongoing development and communication. Your involvement will enable us to obtain your valuable input, ideas, contribution, feedback and comments.


    Thursday 20th September 2018

    1.00pm at Lavenham  

    Hot Topic


    If anyone is interested in being involved, could you please either email or telephone Tracey Bowser on 01787 378226 to confirm your interest. We are ideally looking for a demographic cross section of patients and anyone who is interested is encouraged to get in touch. Thank you.

    Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website