Complaints/Suggestions

Customer service formWe make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint please contact the practice manager, Mrs. Linda Honeyman  who will deal with your concerns appropriately.  Please click on patient complaints leaflet for information on our complaints procedure. 

If you would like to contact the practice by email , you can contact the Practice Manager or the practice mailbox with any concerns. 

Linda.honeyman@nhs.scot    ( Practice Manager)

or the practice mailbox    

GGC.GP40084@nhs.scot

Patient Complaints Leaflet

 

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