Noticeboard

Calls to and from the surgery are recorded and processed in accordance with the General Data Protection Regulation 2016 and the Data Protection Act 2018, calls are recorded for monitoring, training and dispute resolution purposes. The purpose of call recording is to provide an exact record of the call which will:

  • Protect the interests of both parties;
  • Help improve Practice performance and best practice;
  • Help protect Practice staff from abusive or nuisance calls;
  • Establish the facts in the event of a complaint either by a patient or a member of staff and so assist in resolving it;
  • Establish the facts and assist in the resolution of any medico-legal claims made against the practice or it clinicians;
  • A call recording may also be used as evidence in the event that an employee’s telephone conduct is deemed unacceptable. In this situation the recording will be made available to the employee’s manager, to be investigated as per the Practice Disciplinary Policy

For further information please contact the surgery.

🧾 New Patient Registration

Thinking of registering with us? We welcome new patients who live within our catchment area. Please read the details below to understand how to register and what to expect.

📍 Practice Area

We provide NHS GP services for patients living in the following postcode areas:

  • S64 – 0, 5, 8, 9
  • DN12 – 2, 4

📝 How to Register

If you live within our area, you are welcome to apply to register with the practice. To register, please visit our reception desk in person and ask for a registration form.

Once registered, you will be invited to attend a new patient health check. This helps us understand your health needs and gives you a chance to learn more about the practice.

📞 Change of Address or Details

Please inform us as soon as possible if you change your:

  • Address
  • Phone number
  • Name

If you move outside our catchment area, we may not be able to continue your care – please speak with your GP for advice.

🤝 Carers Information

If you are a carer, or if someone cares for you, please let our reception team know. We can ensure you receive the right support and access to carer services.

📚 Guide to GP Services

The Royal College of General Practitioners has created a helpful guide for patients about the services offered at GP practices and how to access them.

👉 Read the NHS Guide to GP Services

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website