When We Are Closed

Chest pains and / or shortness of breath constitute an emergency - Call 999 in an emergency.

If you require medical treatment when we are closed, please tel: 111  for further advice.

Outside normal surgery hours (evenings, weekends and bank holidays) emergency cover for the practice is provided by NEMS Community Benefit Services Ltd Out of Hours service. The Out of Hours service provides medical care for patients that do not need Emergency Department Care. It is a service that is led by a range of clinical staff such as GPs, Nurses, Advanced Nurse Practitioners and Emergency Care Practitioners.

This service is for problems which cannot wait until the next available surgery. You will be required to provide full information about your problem and will be expected if required to attend Platform One Practice (based on Station Street, Nottingham) if necessary. Advice may also be given if attending for a face to face appointment is not deemed to be required.

During out of hours you should contact the NHS 111 service if you urgently need medical help or advice but it is not a life threatening situation.

Urgent Care Centre

Nottingham has an “Urgent Care Centre” - open 08:30 -21:00, 7 days a week where no appointment is necessary. This can be found at The Island Site (next to the BBC) on London Road. Assessment at this Centre is by an experienced nurse. There is no doctor in attendance.