When the practice is closed, please dial 111 in the following situations:

- Need medical help fast, but it's not a 999 emergency
- Think you need to go to A&E or another NHS urgent care service (other than 999)
- Need health information or reassurance about what to do next.

Buckland Hospital and the Kent & Canterbury Hospital have minor injury services, the nearest A&E Departments are at the William Harvey Hospital in Ashford, and the QEQM Hospital in Margate.

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains and/or shortness of breath constitute an emergency.