When We Are Closed

 For other general medical advice you can always contact the NHS 111 service if you urgently need medical help or advice but it is not a life threatening situation.

 Access to urgent care outside of GP hours is now provided by the '111' NHS service. Dial 111 from a telephone to access this service. You may receive telephone advice or be directed to the out of hours GP service operated by NEMS Community Benefit Services Ltd Out of Hours service.

 Further details about the 111 Service can be found here.

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens. 

Outside normal surgery hours (evenings, weekends and bank holidays) emergency cover for the practice is provided by NEMS Community Benefit Services Ltd Out of Hours service. The Out of Hours service provides medical care for patients that do not need Emergency Department Care. It is a service that is led by a range of clinical staff such as GPs, Nurses, Advanced Nurse Practitioners and Emergency Care Practitioners.

This service is for problems which cannot wait until the next available surgery. You will be required to provide full information about your problem and will be expected if required to attend Platform One Practice (based on Station Street, Nottingham) if necessary. Advice may also be given if attending for a face to face appointment is not deemed to be required.

 During out of hours you should contact the NHS 111 service if you urgently need medical help or advice but it is not a life threatening situation.

Call 999 in an emergency. Chest pains and/or shortness of breath constitute an emergency.

Walk-in Centres

NHS Urgent Care Centre

Located at Seaton House, London Road, Nottingham, NG2 4LA. Telephone: (0115) 883 8500

The Urgent Care Centre is open every day of the year, including weekends and bank holidays, between 7am and 9pm. You do not need an appointment. This is for urgent but non-life threatening health problems. Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

Urgent health conditions include:

• Minor burns or scalds
• Minor head injuries with no loss of consciousness
• Skin infections or animal bites
• Suspected broken bones, sprains and strains
• Eye infections or minor eye injuries
• Open wounds or cuts that may require stitches

For more information please contact NHS Nottingham CCG Patient Experience Team on (0115) 883 9570 or email ncccg.patientexperience@nhs.net.

In a genuine emergency you should call 999. Chest pains and/or shortness of breath constitute an emergency.