We do request that patients think carefully before requesting a home visit as often a more meaningful and thorough examination can be performed in the surgery. Regional guidelines suggest that home visits should be reserved for elderly, housebound and terminally ill patients.
Urgent requests for home visits should be made as soon as possible – ideally before 10.30am. Please be prepared to give a brief summary of the symptoms and concerns as this will allow clinicians to prioritise visits appropriately.
A clinician will phone you back to discuss your visit request and determine whether your concern requires a visit or whether it would be more appropriate to book a telephone consultation.
If you are waiting for a visit and feel that your condition is deteriorating dramatically please contact the surgery again.