Noticeboard

If you have symptoms of Covid-19 Do not go to a GP surgery, community pharmacy or hospital. Call 111, stay indoors and avoid close contact with other people 

Further information is available on nhs.uk.

Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also be infected by touching contaminated surfaces if they do not wash their hands.

Everyone is being reminded to follow Public Health England advice to:

  • Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
  • Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Avoid close contact with people who are unwell.

 

You can find the latest information and advice from Public Health England at Further information is available on nhs.uk

   

Patient Participation Group - (Currently on hold due to the Covid-19 virus)  

The surgery will be closed for staff training 1 - 6:30 pm on the 2nd Thursday of every month.   When you ring the surgery the answer phone will provide you with the contact number for Bardoc, the Urgent Out of Hours Service. 

What should I do if I fall ill when I’m away from home?

If you are ill while away from home or if you are not registered with a doctor but need to see one you can ask to be registered as a temporary patient at a nearby GP practice for up to three months. This process allows you to make use of a local practice but still remain a patient of your permanent GP practice at home. However, after three months, if you still wish to access this practice you will be required to permanently register.

If you wish to register with us as a temporary patient simply contact the practice directly.

 

Access the online appointment system

       You can book an appointment in one of four ways:

  1. Online - This service is available 24 hours a day and can be accessed by clicking the link above. 
  2. Telephone - Call 01706 646 234 between the hours of 8am and 6pm to book an appointment
  3. Face to face - By calling into the surgery and speaking to a receptionist at the reception desk, currently these are only booked once you have had a telephone call with the GP, Practice Nurse appointments are face to face 
  4. The 24 hour automated booking line on 01706 335 434

Did you know there are different types of appointment? What type of appointment do you need?

Routine - These are non urgent and general review appointments. These can be booked up to 6 weeks in advance. You are also able to choose the doctor you would like to see or the Advanced Practitioner, but please bare in mind that if a doctor is fully booked up, we may offer you an alternative doctor. You can book these appointments online by clicking here, or by calling the surgery on 01706 646234. Alternatively you can book a routine appointment face to face at the reception desk. 

Urgent - These are for instances whereby you need to see a doctor urgently and it cannot wait for a routine appointment because doing so would significantly worsen your condition. These appointments can be booked by calling the surgery on 01706 646234 after 08:00. Please note we have only a limited number of urgent appointments and these are usually booked up very quickly. We would suggesting calling at the earliest opportunity to avoid disappointment. 

Telephone - If you only need to speak to a clinician and not physically see one, this type appointment could be your best option. Click here to book your telephone consultation online. Alternatively call the surgery and we can arrange for a doctor to call you back. These appointments are limited so please arrange these as early as you can in the morning to avoid disappointment. Please note we are unable to give a specific time for this type of appointment.

Home visit - If you are unable to attend the surgery, specifically due to illness or disability, we do offer appointments in your own home. A specific time cannot be given but the doctor will call prior to attending.

If possible please try to telephone reception before 10.00am if you require a home visit.  If you ring after 12.00 for a home visit this will be passed to BARDOC the out of hours service.

A doctor or nurse may phone you back as it may be that your problem can be dealt with by telephone advice, or that it would be more appropriate to send a nurse, or indeed arrange a hospital attendance.

Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the Practice.

We are a group practice and can not always guarantee that the doctor of your choice is the one who visits you.

 

 

     

 

 

 

 

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