Appointments

Please telephone, or call at the surgery to arrange an appointment - Tel: 01647 440591. Reception is open between 8.30am - 6.00pm weekdays.

Surgeries are held twice daily Monday to Friday between 8.30am - 6.00pm, with one early morning surgery starting at 7.40am on a Wednesday.  (These surgeries are by appointment only. Please note the office opens at 8.30am and closes at 6.00pm).

By booking in advance you may see the Doctor of your choice. Standard appointments are 15 minutes, if you need longer please let us know at the time of booking your appointment.

Urgent cases are seen every day and on those occasions it may not be possible to see the Doctor of your choice.

The facility to book GP appointments on-line is also now available. In order to use this service you need to register for ‘Patient Access’. To do this you will need to bring photographic proof of identity to the Health Centre reception staff (i.e. driving licence, passport, bus pass etc.). Click here for more information.

All personal information is kept strictly confidential.

Telephone Consultations

If you don't need to see a Doctor you can arrange a telephone consultation. There is normally a Doctor available between 10.40am and 11.00am each weekday for patients to discuss health problems and test results.

Missed Appointments

Missed appointments mean that other patients are unable to see the Doctor or Nurse of their choice. Please ring as soon as possible if you want to cancel your appointment.

Chaperone Policy

All patients are entitled to have a chaperone present for any consultation, examination or procedure where they feel one is required. This chaperone may be a family member or friend. On occasions you may prefer a formal chaperone to be present, i.e. a trained member of staff.

Wherever possible we would ask that you make this request at the time of booking your appointment, so that arrangements can be made and your appointment is not delayed in any way. Where this is not possible we will endeavour to provide a formal chaperone at the time of request. However, it may occasionally be necessary to reschedule your appointment.

Your healthcare professional may also require a chaperone to be present for certain consultations in accordance with our chaperone policy.

If you would like to see a copy of our chaperone policy or have any questions or comments regarding this please contact the Practice Manager.