Missed Appointments
During May there were 176 missed appointments where patients did not attend or cancel booked appointments. This equates to 40 hours (equivalent to a clinician not seeing any patients for over a week).
Over 5% of these missed appointments were booked on the same day!
Please ensure you cancel appointments where necessary. If you cannot attend your appointment for any reason please let us know as soon as possible (or click here) as this can be used by other patients and helps to reduce the overall waiting time for routine appointments.
Please note that due to the increasing number of missed appointments, we have activated our Did Not Attend Policy.
Thank you for your co-operation in this matter.
