From 1 April 2017, non-emergency patient transport will be provided by E-zec Medical Transport Services.

The patient transport service (PTS) provides planned, non-emergency transport for eligible Bristol, North Somerset and South Gloucestershire patients to and from NHS hospitals and clinics, including outpatient departments, inter-hospital transfers, renal dialysis, oncology centres and your home.

It is only available for eligible patients for medical reasons.

It is not available for trips to primary care services such as GP practices and is not part of the emergency ambulance service.

Patient transport vehicles are staffed by ambulance care assistants (ACAs) who ensure your medical needs are met throughout the journey and during transfer.

Please read the attached documents below for further details by clicking on the document and pressing 'open'.  Details include eligibility and contact information.

E-zec Medical Transport Services

Transport FAQs

E-zec Medical Transport Services Leaflet