Privacy Notice

Our Privacy Notice and how and why we use your personal information can be found in this document published by the NHS. This Document was published in May 2023.

Complaints Procedure

The purpose of this policy is to provide guidance for staff and assurance to patients that The Willows Medical Practice is committed to continually providing high quality healthcare for all patients and supporting the staff who provide this care. The aim of the policy is to provide all staff with an outline of how we handle complaints.

Access to the policy can be obtained HERE

Safeguarding Policy for Children and Vulnerable Adults

The purpose of this policy is to provide guidance for staff and assurance to patients that The Willows Medical Practice is committed to continually providing high quality healthcare for all patients and supporting the staff who provide this care. The aim of the policy is to outline our arrangements to safeguard and promote the welfare of children, young people and to protect adults at risk from abuse and neglect in accordance with both the Children’s Act (2004) and the Care Act (2014).

Access to the policy can be obtained HERE

Registration Policy

The Purpose of this policy is for our patients and staff to understand our new patient registration policy.

Access to the Policy can be found HERE

Recruitment Policy

The purpose of this policy is to provide guidance for staff and assurance to patients that The Willows Medical Practice is committed to continually providing high quality healthcare for all patients and supporting the staff who provide this care. The aim of the policy is to outline our approach to staff recruitment.

Access to the policy can be obtained HERE

Menopause

The menopausal transition affects each woman uniquely and in various ways. The body begins to use energy differently, fat cells change, and women may gain weight more easily. You may experience changes in your bone or heart health, your body shape and composition, or your physical function, More information can be found here:

                                            >>> Stages of Menopause<<<