Clinics & Services

Extended Access to Services

We provide 'Extended Access' to our GP and Nursing Services during the week.  Extended access is classed as any appointments provided by the practice before 8am and after 6.30pm.  See our opening times for more details.

Advice on all methods of contraception (Including the Pill, Coil and Injection) are available within the Family planning Clinic or separately by appointment.

Health Promotion Clinics                

Hypertension, Diabetes, Asthma

Child Health Surveillance                

Undertaken in baby clinics

Maternity Services               

Full Antenatal and Postnatal Services

Flu Vaccinations

Aavailable from September to January annually.

Travel Vaccinations

Appointments available with Practice Nurses for advice on travel and vaccinations

Smoking Cessation               

Clinics run by Practice staff

Alcohol Misuse                                 

Run by Trained Counsellors

Substance Misuse                 

Run by Trained Counsellors

Minor Surgery                                  

Undertaken by trained Practice Doctors

Anti-coagulation                               

Blood Testing and Medicine Dosing done at Surgery

Learning Disabilities            

Undertaken by Doctors. 

Patients Not Seen Within 3 Years

Patients aged between 16 and 75 who request a consultation and who have not seen a clinician within a period of three years prior to the date of request will receive a health check as deemed appropriate by the clinician in the course of the consultation.

Patients Aged 75 and Over

Patients who request a consultation and have not been seen by a clinician in the preceding 12 months, will receive a health check as deemed appropriate by the clinician in the course of the consultation.

From April 2014, all patients aged 75 and over were allocated a named doctor who will have overall responsibility for the care and support that our surgery provides to them.  The doctors will also work with other relevant health and care professionals, who are involved with patients to ensure that the correct care package meets their individual needs.

Immunisations

We offer a full immunisation programme for Children. Full details of the programme are available from your Health Visitor.
Seasonal Flu Vaccines.

We offer the seasonal flu (also known as Influenza) vaccine and the pneumonia vaccine to our patients who fall into the ‘At Risk’ groups. These include patients with diabetes, asthma, heart disease, etc and patient aged over 65. You can check with reception staff if you are unsure whether you are entitled to a flu vaccine or not.

Tele-Dermatology Service

We offer a tele-dermatology service.

If you have any new/worrying/changing lesions/moles etc we can arrange for you to come into the surgery and have photographs taken. These are then sent electronically to the Dermatology Department at the Hospital and the consultants will review the photographs and advise the practice on the best course of action.

Sound Doctor

The Sound Doctor film library is available for all patients within Barnsley.  There are around 300 films which adhere to NICE Guidelines, have been clinically reviewed and contain some of the best national and international speakers on each subject.  They have been co-created with leading charities including Diabetes UK, British Lung Foundation and Alzheimer's Society.

There are excellent evaluations showing that people go to the GP less and have fewer avoidable hospital admissions. One of the reasons for this is that there are between 40 and 60 films for each condition and they form a proper patient journey than small snippets of information which are not significant enought to help the self-management process.

They are easy to use.  All patients have to do is email: info@thesounddoctor.org and say which their GP practices is.  They are then sent a link to click on so that they can then create a username and password and have access to the film library.

It is clearly laid out in conditions and sections and is very easy to navigate around the site too.  Conditions covered include:

*  Diabetes

*  Heart Failure

*  COPD

*  Dementia

*  Weight Management Surgery

*  Back Pain

How to Register for SystmOnline

To use SystmOnline, you will need to come into surgery to register as you will be given a username and password.

You cannot register for this service online or by phone because your identity needs to be verified.  When you come into the surgery, please bring photographic ID e.g. passport or driving licence.

Once identity has been checked you will be issued with a username and password.

Please note: If you are currently registered for SystmOnline to order repeat medication you will NOT be required to register again.

With this service you may:

* Book and cancel appointments (when we are working back to normal as at the moment we are still working slightly differently due to the ongoing Covid-19 pandemic

* Manage your appointments, quickly and easily, 24 hours a day, 365 days a year when we release appointments to book

* View past and future appointments

* Order repeat medication

* View your summary patient record (medications, allergies and sensitivities)

* View your detailed patient record (coded medical information and vaccinations)

If you would like access to online services, please ask for a registration form from our reception.  If you are a new patient registering with the practice the registration form is included in the 'New Patient Registration Pack'.

NHS APP

The NHS App is now available to the public on Google Play and Apple App stores.

The NHS App enables you to:

* Check your symptoms using the health A - Z on he NHS Website

* Find out what to do when you need help urgently using NHS 111 online

* Book and manage your appointments at the practice

* Order your repeat medications, view the repeat prescription status and history

* Securely view your GP medical record

* Register as an organ donor

* Choose whether the NHS uses your data for research and planning

If you choose to download the NHS App it is a requirement that you set up an account first, before you can use the app to its full potential

Travel Vaccinations

If you are travelling abroad and would like vaccinations for your destination it is important to enquire about these as early as possible - at least 6 weeks before you travel as vaccinations will need to be ordered in and then you will need to be booked an appointment with one of our Practice Nurses for the vaccinations.  These vaccinations have to be ordered they are not a stock vaccine.  Your appointment with the Nurse needs to be at least 2 weeks before you travel to allow the vaccines to work.

Our service meets the needs of all travellers abroad whether that be for business or a holiday.

The travel advice and vaccinations you will need will depend upon where you intend to travel to and your itinerary.

Please contact the surgery for advice on your travel vaccinations and you may also wish to consult the website www.fitfortravel.nhs.uk

To help support our Dementia patients and their carers we are encouraging all our practice staff to complete dementia awareness training and we have a nominated Dementia Champion Amanda Berry, Receptionist who attends regular dementia training and updates.

We have put together some information on this page which may be helpful to patients/carers living with dementia to improve their quality of life.  There are a number of different organisations, charities and support groups across Barnsley that offer some great support.

BIADS - Barnsley Dementia Support, Telephone: 01226 280057 (website biads.org.uk)

BIADS offer Activities for Carers, Drop in cafés, singing groups, day trips and many other activities.

Butterflies - Dementia Support and Activities Group, Telephone: 07545 815 513

Butterflies support group is located at King Street Community Centre in Barnsley, everyone is welcome at Butterflies they specialise in people living with demean and socially isolated people. They offer lunch clubs, support groups, Tea dance and regular days out, trips and occasional short breaks.

Barnsley Dementia Carers Outreach Support, Telephone: 01226 288 772

This service is for you if while caring for a person with dementia or memory loss:

You need support for your own health and wellbeing

You need help to improve your own resilience and confidence

You feel isolated or un-supported in your caring role or post-caring

Dementia Action Alliance

Their website www.dementiaaction.org.uk holds valuable information and links to other organisations across Barnsley.

The Herbert Protocol

The Herbert Protocol is named after George Herbert, a war veteran of the Normandy landings who lived with dementia and frequently went missing.

As part of South Yorkshire Dementia Action Alliance's dementia home safety project it is encouraged that people living with dementia and their carers complete the Herbert Protocol.  This is a police initiative and uses a form to collect historical information that can be used if a person living with dementia goes missing.  Information such as other places the person has lived in, favourite places, other names they have used (e.g. maiden name) and up to date photograph can all help the Police to find the person and find them quickly. If a person living with dementia is reported missing the carers hand the form to the police.  All police officers carry mobile devices and once they have the form they scan it into their phone and circulate it instantly to every officer in the area and if relevant to neighbouring police forces.

Please go to the South Yorkshire Police website for more information and to download the Herbert Protocol.

Become a Dementia Friend 

The Alzheimer's Society Dementia Friends programme is the biggest ever initiative to change people's perceptions of dementia.  It aims to transform the way the nation thinks, acts and talks about the condition.

Whether you attend face-to-face information sessions or watch the online video, Dementia Friends is about learning more about dementia and the small ways you can help. From telling friends about the Dementia Friends programme to visiting someone you know living with dementia, every action counts.

What's happening in Barnsley?

Dementia Friends Barnsley is a website sponsored by the Mayor's Charity.  The address is www.dementia-barnsley.info/.  It includes useful links, Dementia Friends and support for carers.  There is also access to a calendar which shows upcoming events in Barnsley that you may be interested in. 

I-HEART Barnsley 365

The i-HEART service was initially developed in 2015 to provide extended access to Primary Care services to patients registered with a Barnsley-based GP. The aim of the services was to deliver improved access medical advice, resulting in improved health outcomes.

As part of the service, i-HEART routinely monitors patient feedback received. Working in conjunction with Barnsley CCG, they also analyse local health needs, which are used to shape and influence the way in which services are delivered.

Following a recent clinical and CQC review of the service it has become clear i-HEART is delivering a genuine difference to the way in which patients access medical assistance and many areas of the services are popular with patients.

However, it was recognised that some areas of the service were no longer addressing the needs of patients. The priority continues to be the delivery of safe and effective care however based on review findings it is not felt that the current telephone triage service being delivered by i-HEART meets all of these fundamental requirements.

Therefore please note that the i-HEART 365 Service is changing. A number of new measures will change the way in which the service is delivered. The following changes will come into effect from Monday 1^st October 2018.

* Patients registered with a Barnsley GP can continue to access the i-HEART service by calling the existing telephone number 01226 242419.

* The new hours for booking an appointment will be 4.00pm – 6.00pm Monday to Friday and 8.00am – 9.30am during weekends and on Bank Holidays. This will now be staffed by administration personnel who will only be booking patients into the i-HEART clinics, just like it happens at most GP surgeries, and will NOT be providing a clinical triage service over the phone.

* Patients requiring non-emergency medical attention should call their GP in the first instance or NHS 111 outside of the i-HEART opening hours.

* The i-HEART “request a call back service” will no longer be available. If you require a clinical telephone consultation then please ring NHS 111 or your GP surgery.

* The i-HEART evening clinic times will be changing during week days to 6.30pm -10.30pm, however will remain the same time over a weekend and bank holiday where we will be offering clinics between 10.00am - 1.00pm at the same clinic locations. These changes to the telephone triage will allow the service to have additional staff and thereby increase the number of face-to-face appointments they are able to offer which they are aware has been a popular patient request in the past. It is hoped that the improvements to the service proposed above will be to your benefit but apologise if any inconvenience is caused.

NON NHS SERVICES

Some services provided are not covered under our contract with the NHS and therefore attract charges.  Examples include the following:

* Insurance Claim Forms

* Foster Medicals

* Prescriptions to taking medical abroad

* Private Sick Notes

*  Vaccination Certificates

* HGV Medicals

The Fees for these services are based upon the British Medical Association (BMA) suggested scales and our reception staff will be happy to advise you about them.

Why do GP's charge fees?

The Government's contract with GPs covers medical services to NHS patients, including the provision of ongoing medical treatment.

In recent years, however, more and more organisations have been involving GPs in a range of non-medical work such as insurance companies or employers who want reassurance that the information provided to them is true and accurate.

But isn't the GP getting paid anyway?

Please note that many GPs are not employed by the NHS.  They are self-employed, Independent Contractors and so they have to cover their costs for staff, buildings, heating, lighting, security, etc in the same way as any other business.  The NHS covers these costs for NHS work, but not for non-NHS work, and so the fees charged by GPs contribute towards their costs.

Must GPs do non-NHS work for their patients?

With certain limited exceptions GPs do not have to carry out non-NHS work on behalf of their patients.

Whilst GPs will always attempt to assist their patients with the completion of forms etc, for example for insurance purposes, medical etc they are not requires to do such non-NHS work.

Why does it sometimes take a GP a long time to complete these requests?

A GPs priority is their NHS work, and so time spent away completing forms and preparing reports takes the GP away from the medical care of heir patients.

Why does it take so long as I only need a GP's signature?

When a GP signs a certificate or completes a report, it is a condition of remaining on the Medical Register that they only sign what they know to be true. In order to complete even the simplest of forms, therefore, the GP might have to check a patient's entire medical record.  Carelessness or inaccurate information can lead to serious consequences for the GP with the General Medical Council (GMC) or event Police.