Register for online services- Accessible 24/7 to book appointments.
we have increased our online availability by 200% by increasing appointments for:
Charlotte O'Reilly -Musculoskeletal specialist practitioner - joint pain, back pain, neck pain, osteoarthritis
Rachel Dean - Practice Psychiatric Practitioner - psychiatric conditions such as depression, low mood
How to access online services:
step 1: come into the surgery with photo ID
step 2: fill in the forms to receive your username and password
step 3: Access the online platform for booking appointments and login via your username and password.
250% increase in staff answering the phone in the morning
Following your feedback in 2019 and 2020, we have now invested in new telephone systems and software and a huge number of care navigators at the practice.
The software provides daily information to the telephone HUB leaders everyday. The average waiting times for December 2020 and the first week of January 2021 is between less than 30 seconds to 12 minutes. we are also happy with the feedback that you are providing with the ongoing independent patient survey showing that you are pleased when the telephone system states your number in the queue.
please keep giving us your feedback!
AMP Group Practice shortlisted for 'Practice of the Year'
We are proud that our team has been shortlisted for this national award for work done locally . We believe this may be the only practice selected from South Yorkshire.
This is the 2nd Award as we won the Runners up
“GIO healthcare award “ in Summer on work done locally but shared nationally & across EU .
Prof Kumar has been on BBC again yesterday morning and booked for another on Sunday afternoon, on current work done locally & nationally .
We are keeping our fingers crossed
Meanwhile, can our team Offer you the “Seasons Greetings “ and wish for better tidings in 2021 !
COVID-19 Vaccine information:
You may be aware that the practice has been working hard, making preparations to administer the vaccine to members of the public. As per government guidelines, the following priority will be given for the vaccine. you will be contacted centrally first and then by the practice.
click the links for more info :
COVID-19 vaccination: women of childbearing age, currently pregnant, planning a pregnancy or breastfeeding
COVID-19 vaccination: guide for older adults
COVID-19 vaccination: what to expect after vaccination
COVID-19 vaccination: why you are being asked to wait
AMP GROUP PRACTICE
PATIENT SICK / FIT NOTE REQUEST
FORM- click below to download
med3- please click here to access.
URGENT- FOR ALL SICK NOTES/FIT NOTES
You no longer need to contact the surgery by telephone to request a sick/fit note from our surgery.
1) download and print this form (see below) and complete. please drop off the printed copy in person at the surgery
2) OR alternatively download the form from below and fill it in electronically via your device and simply email us the completed form to the following email address:
MED3 request form- click here to download
URGENT-NEW 2021- FREE FLU JABS FOR OVER 65s and SHIELDING patients
PLEASE RING US TO BOOK
1)we are offering priority for flu jabs for ALL over 65s
2) following this patients of ANY age who fit into the following categories can book in for a flu jab free
- people with certain medical conditions (including children in at-risk groups from 6 months of age)
- pregnant women
- people living with someone who's at high risk from coronavirus (on the NHS shielded patient list)
- children aged 2 and 3 on 31 August 2020
- children in primary school
- children in year 7 (secondary school)
- frontline health or social care workers
if you are NOT SURE THEN RING US as we have your health records, and we can see if you are eligible or not
3) later on in the year we will be asking 50-65's to come in and have flu jabs.
PLEASE RING US TO BOOK
please ring us also if you have any doubts
Community Surgery Update- Services resumed.
We are glad to announce that community surgery and joint injections have now resumed. However we are operating on a limited service only due to government guidelines (which are continuously being updated) which we are adhering to. Services have been resumed adhering to strict national guidelines to ensure the safety of staff and patients.
Anita Jackson Retirement- 34 Years in the NHS
It is with great sadness that we announce the retirement of Anita Jackson who has worked at Askern Medical Practice GP surgery for the past 34 years. During this time she has led the reception team and worked tirelessly to serve the community. During perhaps one of the most difficult periods for the GP practice and community in the early 2000's where there where no doctors, limited staff and no manager (the surgery was run by Doncaster PCT, 12 miles away) - she singlehandedly held the practice together.
Her kind and joyful presence will be missed by not only the staff but also the patients who visit the surgery. We wish her all the best as she embarks on the next chapter in her life.
'I have worked within the NHS for 34 years, the past 17 years being with the Askern Medical Practice working alongside Professor Vijay Kumar & Team from 2003 - the practice formerly known as The Spa Surgery.
What a change I have encountered over those years! From hand writing repeat prescriptions and running drop-in surgeries, sometimes not knowing how many patients would turn up to see a doctor, to learning a computer programme and printing prescriptions and booking appointments amongst other things.
Attending TARGET training sessions were always very interesting where we looked forward to meeting other practice teams along with some incredibly good training.
As Senior Receptionist I had lots of duties and responsibilities, too many to mention. The main ones being in charge of our team but most important of all to provide a friendly and efficient service to our patients. I have also been a Fire Marshall and amongst other things most recently, was appointed Gypsy/traveller champion.
I have worked with some remarkable reception staff that I have mentored in their training. I am lucky to have worked with them as they have remained my friends.
Of course there has been some stressful times during my time with AMP but the happy times outweigh them. For instance our annual Christmas party where we got together with our branch surgeries and had such a good time, eating drinking and dancing.
I have made several attempts to retire but always changed my mind knowing that I would miss my colleagues, doctors and our lovely patients, some of whom would come to me for advice or just a little chat.
Askern Medical Practice has been and always will be a major part of my life and as I embark on a new chapter, I am leaving with the fondest of memories.'
Supporting Gypsy, Roma and traveller month
It’s Gypsy, Roma and Traveller History Month! Once again we celebrate the culture, history and heritage of these communities.
During the pandemic we have been working hard to make sure that our traveller communities are supported through initiatives.
- there have been texts sent to the community
- Vulnerable patients in that BAME community assessed and supported
- Social prescribing referrals done
- Regular & upscaled proactive care in place
Please see the following article for more info on Gypsy and traveller history- 'raising a family differently'
Alert- possible cervical screening text messaging scam
We are aware of a possible scam. Some women are being contacted by text message, claiming to be from the call and recall service to advise they are overdue for screening. The message asks them to call a mobile number and provide personal details.
These messages are NOT from the NHS Cervical Screening Programme.
The Action Fraud Line has been contacted.
If you are unsure please call the practice to check if you are due for your cervical screening.
mental health awareness week
With everything that is going on right now, it's more important than ever that we think about our wellbeing. Even if you are working remotely right now, Mental Health Awareness Week is still a great opportunity to share wellbeing tips and resources. Despite being physically apart right now, we can still share our personal experiences and offer each other support.
From virtual fundraising ideas to help bring your team together, and finding fun ways to pass the time, we also have a vast range of information and tips which you can share with your colleagues on how they can continue to take care of their mental health during the pandemic.
Chronic diseases peer support groups
COVID-19: guidance for the public on mental health and wellbeing
Advice and information on how to look after your mental health and wellbeing during the coronavirus (COVID-19) outbreak.
Coronavirus (COVID-19): What is social distancing?
Coronaviruses can be spread when people with the virus have close, sustained contact with people who are not infected. This typically means spending more than 15 minutes within two metres of an infected person, such as talking to someone for instance.
click the link for more information:
Coronavirus (COVID-19) – 5 things you can do to protect yourself and your community
In recent weeks cases of coronavirus (COVID-19) have been seen in an increasing number of countries across the world and we expect to continue to see more cases here in the UK over the coming days and weeks.
The UK has well-established plans to deal with outbreaks of infectious disease and everyone can play an important role in making these plans work, slowing down the spread of coronavirus.
click the link for more information:
Zero Tolerance Policy to Abuse:
Following an incident at the medical centre - We know that #coronavirus is a distressing time for us all. This message is only aimed at a small minority, but please can everyone treat and respect #NHS staff in ways they would like to be treated themselves.
NHS Doncaster CCG has zero tolerance of violence and aggression from members of the public towards NHS staff. We appreciate incidents are extremely rare and the vast majority support the NHS.
Please help us by staying at home and thank you for your continued understanding.
NHS Digital has published the shielded patients list (SPL), which is enabling partner organisations across government to support and protect those who need shielding at this time.
for more information regarding the shielding of patients please click the link below:
If you suspect that you have a chest infection please stay at home and ring the surgery for a telephone consultation due to the COVID-19
If you suspect you may have COVID-19:
- Use the 111 online coronavirus service to find out what to do next (it’s a few simple questions and then tells you what to do).
- Do not go to a GP surgery, pharmacy or hospital.
In Scotland, call your GP or NHS 24 on 111 out of hours. In Northern Ireland, call 0300 200 788
AMP GROUP PRACTICE - MISSION STATEMENT
We strive to deliver SAFE, high quality compassionate CARE to all our patients.
We are committed to work in a supportive courteous manner, in partnership with our patients.
We take a proactive approach to the NHS and General Practice, whilst remaining RESPONSIVE to the needs of our diverse practice population.
We are proud of our well trained, WELL-LED and highly motivated Primary Care Team who are here to help.
We will always do our best to provide an EFFECTIVE service.
Putting patients at the heart of everything we do
Quality – Providing high standards of care
Equality – We operate within an ethical framework through openness and transparency
Compassion – Caring about our patients.
Staff – Our practice team is committed to teaching, learning and professional development
6 National award winners
2 NHS awards in leadership
CARE FOR LIFE
The practice is open:
- Monday, Tuesday, Wednesday, Thursday & Friday 08:00 – 18:00.
- Saturday mornings 09:00 – 11:30 (pre-bookable) on alternate weeks to our Mexborough Branch Surgery.
During Lunch between the hours of 13:00 – 14:00 please note the telephone is switched over to the emergency mobile telephone number which you can contact us on. However, the surgery is open, clinics are in operation and the reception is operational as normal.
There is emergency cover for medical emergencies only. To contact the surgery please ring 01302 700378 and you will be given a telephone number for medical emergency only.
Please note that on Thursday afternoons the telephone is switched over to the emergency mobile telephone number which you can contact us on after 12:00. However, the surgery is open, clinics are in operation and the reception is operational as normal.